Service Advisor

Auto Skills UK; Manchester; On-site; GBP 28,000; Full time

Job summary

An established industry player in the automotive sector is seeking a motivated Service Advisor to join their dynamic team in Manchester. This role involves managing service bookings, ensuring customer satisfaction, and upselling services to enhance the customer experience. The ideal candidate will have prior experience in a similar role and be familiar with dealership management systems. Join a supportive environment where your contributions will be valued, and take advantage of an uncapped bonus structure that rewards your hard work. If you're ready to take the next step in your career, this opportunity is perfect for you.

Qualifications

• Previous experience as a Service Advisor is essential.
• Knowledge of DMS systems like Kerridge or Pinnacle is required.

Responsibilities

• Arrange Service Department bookings and ensure efficient workshop loading.
• Attend to customer requirements and upsell services.

Skills

Service Advisor experience

Upselling experience

Customer service skills

Education

Full manual UK Driving Licence

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor
Basic Salary - Up to £28,000
OTE - Uncapped with achievable bonus structure
Working Hours: 8:00 - 17:30 Monday- Friday. 1 in 2 Saturdays 8:30 - 12:00
Location - Manchester

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor

1. Must have previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience Upselling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Lorna @ Auto Skills and quote job number: 49265.