Service Advisor

autoskills-uk; Gateshead; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading automotive service provider in Gateshead is looking for a Service Advisor to join their team. This role involves writing orders for repair work, monitoring the repair process, and ensuring excellent customer service. The ideal candidate should have strong customer service skills and motor trade experience. Competitive salary ranging from £28,000 to £31,500 is offered for this full-time position.

Qualifications

• Must have excellent communication skills.
• Strong customer service skills are required.
• Motor trade experience is essential.

Responsibilities

• Write orders for repair work.
• Monitor the repair process and keep customers informed.
• Upsell after sales services.
• Ensure workshop productivity by scheduling customer orders.

Skills

Excellent communication skills

Customer Service skills

Self-motivated

Team player

Technical / Mechanical background

Motor trade experience

Job description

Service Advisor

Salary - £28,000 to £31,500 basic

Working Hours - Monday to Friday

Rotating Saturday Mornings (Paid at Time & Half)

Location - Gateshead

Responsibilities

• Writing orders for repair work
• Monitoring the repair process and keeping all customers informed.
• Up selling after sales services
• Ensuring workshop is working to 100% productivity by scheduling customer orders

Qualifications

• Excellent communication skills
• Second to none Customer Service skills
• Enthusiasm and is hard working
• Self-motivated and a team player
• Previous Technical / Mechanical background would be a clear advantage
• Motor trade experience is essential

Please contact Russ Hawkes @ Auto Skills or send CV to [e-mail] Tel: [phone] (mobile Friendly) 07818581153