Service Advisor

Octane Recruitment Ltd; Dover; On-site; GBP 24,000 - 29,000; Full time

Job summary

A recruitment agency is seeking a Service Advisor to join a dealership in Dover. The role involves engaging with customers to facilitate vehicle servicing and repairs, alongside booking vehicles and updating customers on status. Candidates need a full UK driving license and at least a year of relevant experience. The position offers a competitive salary of up to £29,000 with bonus potential. This is a great opportunity for those looking to advance in a customer service-oriented role.

Benefits

Excellent Bonus opportunities

Career progression and development opportunities

Employee Discounts

Company Pension

Qualifications

• Must hold a full UK driving license.
• Minimum of 1 year experience in a customer-facing role with IT skills.

Responsibilities

• Meet and greet customers for servicing and repairs.
• Book customer vehicles and update on their progress.
• Support various staff in the after-sales function.
• Upsell additional products to customers.

Skills

Customer service

Communication skills

Upselling

Job description

Overview

Service Advisor – Dover

Salary – Up to £29,000 Basic + Bonus OTE £35,000

Hours - Mon-Fri 8-6 (1 in 3 Saturdays 8-1 paid as OT)

Ref – 29485

Benefits

• Excellent Bonus opportunities
• Career progression and development opportunities
• Employee Discounts
• Company Pension

Responsibilities

• Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Booking customer vehicles into the workshop and keeping them up to date on the progress.
• Support the after-sales function and various staff members in different departments
• Upselling any additional products to new and existing customers.

Requirements

• Full UK driving license
• 1+ years experience in a role that inloves IT and communication