Service Advisor

Perfect Placement; Clyst St Mary; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading automotive recruitment agency is hiring a Service Advisor in Clyst St Mary, England. The ideal candidate should have experience in service advisory roles, exceptional communication skills, and a customer-focused approach. You will be responsible for managing customer interactions, creating job cards, and advising on repair costs. A competitive salary of up to £28,500 with OTE of circa £31,000 is on offer.

Benefits

Build up holiday days and get birthday off

Life insurance

Discounts on servicing, sales, and parts

Paid sick leave

Cycle-to-work scheme

Opportunities for training and development

Qualifications

• Working experience within a Service Advisor role required.
• Ability to upsell on service work and plans is necessary.
• Strong communication skills to interact with customers effectively.

Responsibilities

• Professionally communicate with customers about service work.
• Produce Job Cards on in-house systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise customers on repair costs and timelines.

Skills

Customer Focused

Excellent Communication

Upselling Skills

Familiarity with Motor Dealership Software

Job description

Overview

We are currently advertising on behalf of an Automotive Main Dealer who are recruiting for a Service Advisor to assist in their busy Service Department in the Exeter area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• You\'ll build up holiday days as you go, plus get your birthday off as paid leave
• Life insurance is included for peace of mind
• Discounts on servicing, sales, and parts for your car
• Paid sick leave, plus vouchers for eye tests and flu shots, along with plenty of wellbeing support
• Cycle-to-work scheme to make commuting cheaper and greener
• Opportunities for training, development, and recognition of your achievements
• Access to an online discount hub and life-planning resources

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,500 with OTE of circa £31,000.

To apply for this Service Advisor position, please forward your CV to Sam Enderby quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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