Service Advisor

Perfect Placement; Cambridge; On-site; GBP 34,000 - 45,000; Full time

Job summary

A well-regarded dealership in the Cambridge area is looking for a high-performing Service Advisor. The ideal candidate will demonstrate excellent customer service skills and a strong ability to upsell service work. Key responsibilities include communicating with customers about necessary repairs, producing job cards, and updating vehicle records. The role offers a competitive salary of up to £34,700 with an OTE of around £45,000, along with opportunities for career progression within an expanding company.

Benefits

Competitive salary

Career progression opportunities

Ongoing training and development

Qualifications

• Experience within a Service Advisor role is required.
• Proven customer service skills.
• Familiarity with service upselling.

Responsibilities

• Communicate with customers regarding vehicle service needs.
• Produce job cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on repair costs and timelines.

Skills

Customer Focused

Excellent communicator

Ability to upsell

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive well-regarded prestigious Dealership, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cambridge area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive basic salary up to £34,700 with clear pathways to increase earnings
• Strong earning potential with an OTE of up to £45,000
• Opportunities for career progression within a well-established, expanding brand
• Supportive working environment in a reputable dealership
• Ongoing training and development programmes

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £34,700 with an OTE of circa £45,000.

To apply for this Service Advisor position, please forward your CV to Danielle Axtell-Carty quoting the job reference number or call our office for a chat about this position.