Service Administrator

Office Angels; Aylesford; On-site; GBP 27,000 - 29,000; Part time

Job summary

A leading employment agency is seeking a Service Administrator in Aylesford. This role involves managing job allocations, maintaining systems, and ensuring compliance, emphasizing strong customer service skills. The ideal candidate has prior experience in similar roles and will benefit from weekly pay, annual leave, and various employee perks. This is a temp position with the potential for permanent employment, offering a dynamic work environment and opportunities for personal growth.

Benefits

Weekly Pay

Up to 28 days annual leave

Access to free eye-care vouchers

Temp of the Month awards

Timesheets can be completed on mobile devices

Discount schemes

Access to Well-being platforms

Qualifications

• Proven experience in Customer Service/Administration or a similar role.
• Excellent communication and interpersonal skills.
• A proactive approach to identifying client needs.

Responsibilities

• Triage jobs and manage escalations.
• Update job statuses and purchase orders.
• Prepare, submit, and chase quotes.
• Oversee job progression across client portals.
• Weekly KPI reporting and compliance maintenance.
• Resolve invoice queries with finance.

Skills

Customer Service experience

Excellent communication skills

Proactive problem-solving

Team collaboration

Job description

Are you a dynamic and driven professional looking to take your career to the next level? If you're passionate about building lasting relationships and delivering exceptional service, we want to hear from you!

Our client is committed to excellence, and we're on the lookout for a Service Administrator to join their vibrant team. This is an exciting opportunity to work for an industry leading business!

• Role: Service Administrator
• Start: ASAP
• Term: Temp for approx. 2 months with the potential for a permanent role
• Salary: £27K - £29K/£14.00 - £15.00 per hour
• Hours: 8.30am - 5.00pm Mon - Friday (4pm finish on a Friday and 1 hour lunch)
• Location: Aylesford (Fully office based)

What You'll Do:

• Job Allocation & Workflow: Triage jobs, manage escalations, monitor PPM/Extra Works, ensure RAMS compliance.
• System Management: Update job statuses and purchase orders in Clik.
• Quotation Management: Prepare, submit, and chase quotes; coordinate amendments.
• Portal Management: Oversee job progression across client portals and MCAP tasks.
• Reporting & Compliance: Weekly KPI reporting; maintain contractual and H&S compliance.
• Financial Administration: Resolve invoice queries with finance and operations teams.

What We're Looking For:

• Proven experience in Customer Service/Administration or a similar role
• Excellent communication and interpersonal skills, customer satisfaction is key
• A proactive approach to identifying client needs and offering innovative solutions
• A team player who thrives in a collaborative environment

*AMAZING* Benefits of becoming an Office Angels Temp:

• Weekly Pay
• Up to 28 days annual leave
• Access to free eye‑care vouchers
• Temp of the Month awards
• Timesheets can be completed on mobile devices
• Perks at work
• Discount schemes
• Access to Well‑being platforms

Next Steps…

If you're interested in the above role, are available to start immediately and have the skills and attributes listed above then please send me your most up to date CV today.

Unfortunately, due to the volume of responses we receive we are unable to respond to everyone; however, if you are shortlisted, we will contact you within 48 hours.

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.