Service Account Manager

Rise Technical Recruitment; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Service Account Manager in Telford. The role involves providing customer service, managing quotations and orders, and generating sales through upselling. Ideal candidates will have strong customer service experience and sales skills. This position offers a salary of £28,000 plus commission, training, and company benefits.

Benefits

Commission

Training

Company Benefits

Qualifications

• Experience in a similar role with strong customer service skills.
• Confident in preparing quotations and managing enquiries.
• Proven ability to upsell products.

Responsibilities

• Handle customer enquiries, quotations, and order processing.
• Provide excellent customer support and build lasting relationships.
• Identify upselling opportunities to meet sales targets.

Skills

Customer service expertise

Sales skills

Order processing

Quotation preparation

Job description

Overview

Service Account Manager – Telford

28,000 + Commission + Training + Company Benefits

Excellent opportunity for someone experienced in customer service to join a successful and well-established company in a role that offers good work life balance and the opportunity to boost earnings through commission.

On offer is a role where you will play a key part in maintaining this company's excellent reputation and join a dedicated and experienced team.

This company are leaders within their industry and are known for providing exceptional service to customers both in the UK and internationally. Specialising in dust and mist extraction, they are part of a wider group of specialist companies.

The day-to-day of this role includes providing excellent customer service through receiving and evaluating enquiries, preparing quotations, and processing orders. There is also an element of sales and upselling with a target-based commission scheme.

Responsibilities

• Handle customer enquiries, quotations, and order processing
• Provide excellent customer support and build lasting relationships
• Identify opportunities to upsell products and services to meet sales targets

The Person

• Experience in a similar role, with strong customer service skills
• Confident in preparing quotations, processing orders, and managing enquiries
• Proven sales or upselling experience
• Based locally to Telford

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Eve Terry at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.