Serious Injury File Handler - Grade C

CRA Legal; Remote; GBP 33,000 - 42,000; Full time

Job summary

A leading legal consultancy in the UK is seeking a Serious Injury File Handler to support clients through the litigation process. You'll handle serious injury claims, ensuring high-quality client care and effective communication. This role offers an entry point into serious injury law with clear pathways for advancement. Ideal for qualified solicitors or CILEX professionals, the position includes a competitive salary of £33,280 to £41,600 and the flexibility of remote working.

Benefits

Fully remote working

Structured progression

Ongoing technical development

Supportive supervision

Long-term career opportunities

Qualifications

• Graduate level qualification as Solicitor or CILEX.
• Strong commitment to client care.
• Experience with Personal Injury claims is an advantage.

Responsibilities

• Manage a portfolio of claimant Serious Injury claims.
• Deliver high-quality client care to individuals.
• Communicate regularly with clients and specialists.
• Draft statements and pleadings efficiently.
• Ensure timely progression of cases.

Skills

Client care commitment

Communication skills

Negotiation skills

Organizational skills

Attention to detail

Deadline-driven

Case management systems proficiency

Microsoft Word

Microsoft Excel

Education

Qualified Solicitor or Fellow of CILEX

Job description

Role: Serious Injury File Handler - Grade C

Location: Southampton / Fully Remote (UK)

Salary: £33,280 - £41,600

Contract: Full-time | Permanent

Start (or accelerate) your Serious Injury career - with real support and progression. CRA Consulting is working in partnership with a nationally recognised Personal Injury practice that is actively investing in the growth of its Serious Injury team. This role is ideal for a junior Solicitor, CILEX Lawyer, or experienced PI fee earner who wants to build a long-term career in Serious Injury litigation, working on quality claimant matters, within a structured, supportive environment - and with the flexibility of fully remote working.

The Opportunity

You’ll manage a portfolio of claimant Serious Injury claims, primarily RTA-based, with values typically up to £50,000. Crucially, this role is designed as a stepping stone into higher-value Serious Injury work. You’ll receive close supervision, technical guidance, and structured development, with a clear pathway into Grade B and more complex claims as your experience grows.

This is a genuine entry point into Serious Injury - not a dead‑end role.

What you’ll be doing

• Managing a caseload of claimant Serious Injury files (up to £50k)
• Delivering empathetic, high-quality client care to individuals following life-changing events
• Maintaining regular communication and building trusted client relationships
• Instructing and liaising with medical experts, case managers, care experts, counsel, and other specialists
• Analysing liability, causation, and quantum
• Drafting statements, pleadings, and schedules of loss
• Securing early interim payments and appropriate rehabilitation packages
• Progressing cases efficiently towards fair and timely settlement
• Working within a task-based case management system
• Managing KPIs and performance objectives with regular supervision and feedback
• Supporting wider team initiatives, profile‑raising, and departmental development

What they’re looking for

• Qualified Solicitor or Fellow of CILEX, or equivalent experience at Grade C level
• Strong commitment to client care and quality work
• Confident communicator with developing negotiation skills
• Well‑organised, detail‑focused, and deadline‑driven
• Comfortable working within a structured, target‑led environment
• Confident using case management systems, Word, and Excel

Desirable (but not essential)

• Previous exposure to Personal Injury or Serious Injury claims
• Clear ambition to progress within Serious Injury litigation
• Team‑focused, proactive, and resilient approach
• Interest in developing your professional profile within PI

Salary & Benefits - Why this role stands out

• £33,280 - £41,600 basic salary
• Fully remote working (UK‑based)
• Genuine entry-level access to Serious Injury litigation
• Clear, structured progression into Grade B and higher-value claims
• Supportive supervision and ongoing technical development
• Long-term career opportunities within a specialist Serious Injury environment

Interested?

If you’re looking to build or accelerate a career in Serious Injury law with flexibility, support, and a clear progression pathway, I’d be delighted to have a confidential conversation.
Rob Addy
CRA Consulting
07378 123456
[e-mail]
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