Senior Training Consultant

IDEX Consulting Ltd; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading training organization in Birmingham is seeking a Training Specialist to develop and deliver comprehensive training programs in technical insurance and essential soft skills. The ideal candidate will have CertCII qualification and proven experience in training design and delivery. This role offers innovative perks, including flexible benefits and wellbeing support, in a supportive workplace.

Benefits

26 days holiday + birthday off

Life insurance

Cash health plan

Pension

Flexible benefits: gym memberships, health assessments

Wellbeing support

Qualifications

• Minimum CertCII qualification with understanding of the insurance market.
• Experience designing and delivering technical insurance training.
• Excellent written communication skills for clear content creation.
• Current knowledge of learning & development methods.

Responsibilities

• Design and deliver instructor-led training and webinars.
• Create innovative course content including handouts and slide decks.
• Update training materials in line with industry changes.

Skills

Technical insurance knowledge

Communication skills

Negotiation skills

Stakeholder management

Facilitation skills

Presentation skills

Education

CertCII qualified

Job description

The Role

You’ll take ownership of delivering high-quality training to a growing client list and industry partners covering everything from technical insurance knowledge to essential soft skills like communication, negotiation, and stakeholder management.

This role is much more than delivery: you’ll be shaping the training portfolio, writing first-class content, and working closely with clients to ensure solutions are relevant, engaging, and aligned to business needs.

Key Responsibilities

• Design and deliver instructor-led training (face-to-face & virtual) and facilitate modular training programmes.
• Deliver live webinars on a variety of technical insurance topics.
• Create innovative course content including handouts, activities, and slide decks.
• Refresh and update training materials in line with industry changes and emerging trends.
• Support Account Managers in tailoring client learning solutions.
• Collaborate with colleagues and provide cover during peak times.

What We're Looking For

• CertCII qualified (minimum), with a strong understanding of the insurance market, FCA regulation, and the CII exam framework.
• Proven experience designing and delivering technical insurance training across multiple product lines.
• Excellent written communication skills able to turn complex topics into clear, engaging content.
• Strong facilitation and presentation skills, with the ability to engage learners at all levels.
• Current knowledge of learning & development methods.
• A confident, collaborative communicator who builds strong client and learner relationships.

Benefits & Perks

• 26 days holiday + your birthday off
• Life insurance, cash health plan, and pension
• Flexible benefits: gym memberships, health assessments, retail vouchers, cycle-to-work scheme, season ticket loans
• Wellbeing support, including online GP and Employee Assistance Programme

Why Apply?

This is a brilliant role for someone who loves the insurance industry and wants to inspire, develop, and support others. You'll have the chance to shape the future of insurance training while enjoying a supportive, forward-thinking workplace.

Interested? Apply today to find out more.