Senior Telecommunications Engineer — Critical Telephony

NHS; Brierley Hill; On-site; GBP 38,000 - 47,000; Full time

Job summary

A leading healthcare service provider is looking for a Senior Telecommunications Engineer to join their innovative IT team in Brierley Hill. This role involves supporting critical telecommunications infrastructure, assisting in the development of the Trust's systems, and providing technical advisory support. Candidates must have an OEM-based technical qualification and at least 4 years in IT, along with experience in Avaya Communication systems. Competitive salary ranging from £38,682 to £46,580 with opportunities for growth.

Benefits

Flexible working options

Supportive work environment

Opportunities for training and development

Qualifications

• Must hold an OEM-based technical qualification with a minimum of 4 years working in an IT environment.
• Experience with large telephony and mobile installations.
• Willing to undertake training, including external training.

Responsibilities

• Design and apply procedures for security, recovery, and incident control.
• Manage upgrades and operations of non-critical voice and data applications.
• Communicate effectively with users and IT staff, especially in emergencies.

Skills

Knowledge of Avaya Communication Manager and related services (AES, Breeze, AMS, SM, SBC)

Good interpersonal skills

Ability to communicate complex technical information clearly

Strong verbal and written communication

Full clean driving licence

Education

OEM-based technical qualification

Industry-based technical qualification

Tools

Avaya CMS

Microsoft Endpoint Manager (Intune)

Job description

A leading healthcare service provider is looking for a Senior Telecommunications Engineer to join their innovative IT team in Brierley Hill. This role involves supporting critical telecommunications infrastructure, assisting in the development of the Trust's systems, and providing technical advisory support. Candidates must have an OEM-based technical qualification and at least 4 years in IT, along with experience in Avaya Communication systems. Competitive salary ranging from £38,682 to £46,580 with opportunities for growth.