Senior Technical CSM: Remote AI-Driven Construction Success

nPlan limited; Greater London; Hybrid; GBP 65,000 - 80,000; Full time

Job summary

A London-based technology startup is seeking a Senior Technical Customer Success Manager to maximize client value and support major construction projects using their innovative technology. Ideal candidates will have over 5 years of experience in project management, a deep understanding of large construction schedules, and excellent relationship-building skills. This role offers a competitive salary between £65-80k with generous equity, alongside flexible working conditions and a commitment to diversity and inclusion.

Benefits

Competitive salary

Generous equity

Flexible hours

Private medical insurance

Personal learning budget

Qualifications

• Approximately 5+ years of experience in project management or controls on major construction projects.
• Expertise in analysis of large construction schedules (P6).
• Demonstrable experience in implementing strategic projects.

Responsibilities

• Coaching clients to maximize value from our services.
• Managing projects for product deployment.
• Collaborating with the commercial team to drive client engagement.

Skills

Project management

Risk analysis

Relationship-building

Understanding of large construction schedules

Technology implementation

Job description

A London-based technology startup is seeking a Senior Technical Customer Success Manager to maximize client value and support major construction projects using their innovative technology. Ideal candidates will have over 5 years of experience in project management, a deep understanding of large construction schedules, and excellent relationship-building skills. This role offers a competitive salary between £65-80k with generous equity, alongside flexible working conditions and a commitment to diversity and inclusion.