Senior Support Worker

Macintyre; Leicester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A national charity supporting individuals with disabilities is seeking a Senior Support Worker in Leicester. The role involves guiding a supportive team, providing advice, and ensuring the happiness of those you support. Ideal candidates will possess good customer service skills, empathy, and a commitment to inclusivity. This position offers various benefits, including extensive training, annual leave, and access to employee assistance programs. Join a team dedicated to celebrating diversity and making a difference.

Benefits

Six weeks' annual leave including statutory public holidays

Workplace Pension scheme

Employee Assistance Plan (EAP)

Health Cash Plan

Life assurance scheme

Enhanced DBS Certificate

MacIntyre Rewards Scheme

Qualifications

• No prior experience necessary, but a positive attitude is essential.
• Willingness to learn and share values of inclusion and respect.

Responsibilities

• Guide and mentor your team to success.
• Provide proactive support as the go-to person for advice and encouragement.
• Ensure compliance while prioritizing health and happiness of those supported.

Skills

Good customer service skills

Ability to mentor and motivate

Empathy

Attention to detail

Job description

Ready to lead with purpose and passion? Join us as a Senior Support Worker, and guide your team to success! Experience isn t always necessary. If you have the right attitude, good customer service skills, share our values and are willing to learn, you re likely to be a great fit. We are looking for people who celebrate differences, and we strive to make all our staff feel included, valued and respected.

If so, you might be the perfect fit for our team! We provide comprehensive training to equip you with the skills you need for this rewarding role.

About Us

We support adults with learning disabilities across Leicester, celebrating each individual s unique personality, interests, and passions. Our goal is to offer personalized support that aligns with their desires and needs. As a Senior Support Worker, you ll also mentor your team, provide proactive support, and be the go-to person for advice and encouragement. Your leadership, empathy, and ability to motivate will inspire your team to deliver their best every day. With your keen eye for detail and advocacy, you ll ensure compliance while prioritising the health and happiness of everyone who draws on our support. You'll lead with heart, creating an environment where both your team and the people we support thrive. Whether it's rota management, finances, compliance, inspections, or the many other tasks that keep our houses running, you'll be on hand to make sure everything stays on track and everyone's voice is heard. You ll also be supported by an experienced Frontline Manager, and have plenty of opportunities to grow your mentorship skills, empowering you to lead with even more confidence.

Examples of individuals you could be working with

• James volunteers at his local food bank because helping others is important to him. Do you share his passion for giving back?
• David is crafting a video about what makes a great support worker. He s writing, performing, and directing it all on his own. Could you be his creative buddy?
• Lucy is a talented horse rider who doesn't need riding lessons, but she could use a hand getting on her horse. Could you lend your support?
• Graham is making strides towards living more independently and is currently focused on improving his money management skills. Could you help guide him on this journey?

These examples highlight the diversity and fulfilment that come with being a support worker. We d love to learn about the unique talents and skills you can bring to our teamcooking skills are always a plus! If you re ready to make a difference and help others thrive, we want to hear from you!

MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism. We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone s unique gifts, talents and contributions. MacIntyre safeguards and promotes the welfare of the children, young people and adults we support. Therefore we work with successful candidates to complete appropriate checks prior to joining. MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support. As part of this commitment, our accessibility toolbar allows you a number of options: read adverts in another language (including Welsh for our Services located in Wales), change the font to Open Dyslexia, change the colours, and many others. Just click the button marked Accessibility at the top of the screen.

Benefits

We provide a range of benefits to reward and thank our staff which includes:

• Six weeks' annual leave including statutory public holidays
• Workplace Pension scheme MacIntyre will contribute 3% of your salary to all eligible employees
• MacIntyre Staff Savings Scheme
• Employee Assistance Plan (EAP) to support your health and wellbeing
• Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
• MacIntyre Sick Pay (qualifying period)
• Life assurance scheme offering valuable benefits to your dependents
• MacIntyre Rewards Scheme which recognises and rewards staff
• MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more
• Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.
• Enhanced DBS Certificate (cost paid by MacIntyre)