Senior Supervisor

Mitie Group plc.; Hatton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading facilities management company is seeking a Senior Supervisor to oversee night cleaning operations at Heathrow Airport. In this full-time role, you will manage a team of supervisors and operatives, ensuring high standards of cleanliness and compliance with health and safety. Ideal candidates will possess supervisory experience, strong communication skills, and a full UK driver's license. The position offers an hourly rate of £20.43 and requires working 12-hour shifts on a 4-on/4-off rota.

Qualifications

• FULL UK driver's license (held for more than 1 year).
• FULL 5 years UK employment history (no gaps).
• Confidence in managing supervisors and contracts.
• Ability to communicate fluently in English.
• Confidence in driving an EV Van.

Responsibilities

• Oversee a team of 3 Supervisors and 45 operatives.
• Manage cleaning operations across 4 contracts.
• Ensure compliance with Health & Safety procedures.
• Monitor cleanliness and manage stock orders.
• Respond to issues efficiently and professionally.

Skills

Supervisory experience

Time management

Communication skills

Professional attitude

Ability to work independently

Job description

Overview

Job Title: Senior Supervisor
Hourly Rate of Pay: £20.43
Contract Type: Permanent
Type of Employment: Full Time
Total Weekly Contractual Hours: 38.5
Shift Pattern: 4 on/4 off 18:30-06:30
Location: Heathrow Airport, Building 1156, Newall Road, Hounslow, Greater London, England, TW6 2RZ

Responsibilities

A vacancy has arisen for a Senior Supervisor - Cleaning to join the night team at Heathrow Airport, working 12-hour shifts on a 4-on / 4-off rota. This is a key leadership position, acting as the shift-in-command, responsible for overseeing a team of 3 Supervisors and managing a workforce of 45 operatives across 4 active cleaning contracts within the airport. The successful candidate will need to demonstrate strong time management, the ability to prioritise tasks, and remain calm and effective under pressure in a fast-paced, operationally critical environment. Regularly checking and responding to emails is essential to ensure accurate shift planning, manage contingency requirements, and maintain effective communication with management and stakeholders. You will be responsible for the delivery of routine planned and periodic cleaning. You will ensure that the cleaning staff understand and work to task schedules while following the correct Health & Safety procedures by providing technical training as and when required. You will distribute uniforms, monitor standard of cleanliness and the use of materials and order stocks as necessary. You will deal with any issues efficiently and in a professional manner, referring to line manager where appropriate. The ideal candidate will have previous supervisory and cleaning experience. They will have good communication skills, be reliable and hardworking with a professional attitude and they will be able to work to a schedule on their own initiative.

Compulsory Requirements

• FULL UK Drivers license (held for more than 1 year)
• FULL 5 Years UK Employment history (no gaps)
• Confidence in managing 3 other supervisors across 4 of our contracts based at Heathrow - Position would be better suited for a duty manager
• Ability to read and write English fluently, and communicate to a high standard
• Confidence in driving an EV Van

Note

This description reflects the current requirements for the role and may be subject to change as the needs of the business evolve.