Senior Stock & Experience Lead

TORY BURCH; Bicester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading fashion retail brand in Bicester is seeking a dedicated team member to enhance customer experiences and maintain operational excellence. The ideal candidate is detail-oriented, possesses strong customer service skills, and can effectively multi-task in a fast-paced environment. Responsibilities include processing transactions, training on store technology, and collaborating with team members to ensure a positive atmosphere. A commitment to the company's core values is essential for success in this role.

Qualifications

• Ability to process POS transactions accurately.
• Strong understanding of communication and technology tools.
• Demonstrated conflict management skills.
• Ability to contribute to a positive team atmosphere.

Responsibilities

• Adhere to sales and operational procedures.
• Assist sales associates with customer requests.
• Lead by example to enhance customer experience.
• Maintain brand presentation standards.

Skills

Detail oriented

Multi-tasking

Teamwork

Customer service

Product knowledge

Job description

A leading fashion retail brand in Bicester is seeking a dedicated team member to enhance customer experiences and maintain operational excellence. The ideal candidate is detail-oriented, possesses strong customer service skills, and can effectively multi-task in a fast-paced environment. Responsibilities include processing transactions, training on store technology, and collaborating with team members to ensure a positive atmosphere. A commitment to the company's core values is essential for success in this role.