Senior Site Coordinator | North London NHS Foundation Trust

Camden And Islington NHS Foundation Trust; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in London is seeking a Senior Site Coordinator to ensure safety and quality care in inpatient units during out-of-hours. The role involves operational management, staff supervision, and engagement with patients and families, guaranteeing comprehensive care. The ideal candidate will demonstrate clinical leadership and have a commitment to values consistent with the North London Mental Health Partnership. Competitive benefits include NHS discounts and flexible working options.

Benefits

NHS Discounts

Generous annual leave

NHS pension scheme

Health and wellbeing initiatives

Qualifications

• Completion of competency development (training, shadowing, or supervision).
• Confidence in managing complex and challenging clinical and operational situations independently and at a very senior level.
• Commitment to upholding the values of the North London Mental Health Partnership in every interaction.

Responsibilities

• Oversee clinical safety of inpatient wards and monitor staffing levels.
• Lead site operations during Nights, Weekends, and Bank Holidays.
• Supervise junior staff and promote evidence-based practice.

Job description

Overview

The Senior Site Coordinator [Band 7] is a key clinical leader responsible for maintaining safety, quality, and continuity of care across inpatient units—especially during out-of-hours (OOH) periods. This role is standardised across the Trust to ensure consistency, responsiveness, and professional oversight.

Hours of work: 19.30 hrs to 08.00 hrs Monday to Friday nights, plus either a day or night shift at weekends and bank holidays to provide 24-hour service. The main base for this post will be Highgate Mental Health Centre West/East.

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Responsibilities

• Clinical Leadership: Oversee the clinical safety of inpatient wards; monitor staffing levels, patient acuity, and bed flow; ensure compliance with statutory and legal frameworks, including the Mental Health Act 1983.
• Operational Management: Lead site operations during Nights, Weekends, and Bank Holidays; act as the first point of escalation before Tactical On Call; support ward teams in managing risk and service pressures.
• Staff Support & Development: Supervise junior staff and students, ensuring learning objectives are met; participate in induction and orientation of new staff; promote a culture of evidence-based practice and continuous learning.
• Quality & Improvement: Contribute to policy development and service improvement; respond to audits, complaints, and serious incidents; liaise with specialist units and external professionals to ensure holistic care.
• Patient & Carer Engagement: Recognise and support the needs of families and carers; respect and incorporate patients’ customs, values, and spiritual beliefs.
• Medication Oversight: Administer medication in line with NMC and Trust policies; provide clear information on treatment plans and side effects.

Other operational notes: The role may require working at different locations within Barnet, Camden, Enfield, Haringey or Islington as needed. The Trust reserves the right to require staff to work at other reasonable locations on a temporary or permanent basis.

What You’ll Need

• Completion of competency development (training, shadowing, or supervision).
• Confidence in managing complex and challenging clinical and operational situations independently and at a very senior level.
• Commitment to upholding the values of the North London Mental Health Partnership in every interaction.

Why This Role Matters

This role ensures that every ward is supported, every patient is safe, and every team member has the guidance they need—especially when it matters most. Site Coordinators are the backbone of our OOH service, helping us deliver compassionate, high-quality care around the clock.

What We Offer

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme.
• Excellent internal staff network.

We may ask you to work at different locations within the Trust as needed. This may include locations that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at other locations as reasonably necessary on a temporary or permanent basis.

What You’ll Need to Succeed

• Completion of competency development (training, shadowing, or supervision).
• Confidence in managing complex and challenging clinical and operational situations independently and at a very senior level.
• Commitment to upholding the values of the North London Mental Health Partnership in every interaction.

Deadline

This advert closes on Monday 15 Sep 2025.