Senior ServiceNow Solution Architect

KPMG United Kingdom; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A top global consulting firm in Birmingham is seeking a Senior ServiceNow Solution Architect to lead the delivery of ServiceNow-based solutions across multiple client projects. The ideal candidate will have over 8 years of consulting experience, a proven track record on the ServiceNow platform, and relevant certifications. This role involves a high level of technical leadership, working closely with client stakeholders and development teams to ensure successful project outcomes.

Qualifications

• 8+ years of experience in consulting/professional services.
• Proven track record of delivering projects as a Solution Architect on ServiceNow.
• Experience with agile and traditional methodologies.

Responsibilities

• Lead technical delivery of ServiceNow based solutions.
• Define technical solutions at architectural and design levels.
• Provide mentoring to junior architects and development teams.

Skills

Consulting experience

Technical delivery

ServiceNow platform expertise

Team leadership

Communication skills

Education

Certified ServiceNow System Administrator

Certified Implementation Specialist in at least 3 products

ITIL Foundation certification

Tools

ServiceNow platform

JavaScript

CSS

Angular JS

Job description

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Job description

The Role: As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Key aspects of the role

• Lead the technical delivery of a portfolio of projects based on the ServiceNow platform
• Define technical solutions (at an architectural and design level of detail)
• Provide senior technical leadership and mentoring to junior architects and offshore development teams.
• Deliver compelling solution demonstrations across the ServiceNow platform.
• Assist development teams in resolving technical issues through all stages of the project lifecycle.
• Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.
• Support the ServiceNow presales opportunity lifecycle.
• Contribute to the development of KPMG's ServiceNow based product roadmap.
• Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm.

The Person

Required experience

• 8+ years of experience in consulting / professional services and technical delivery
• A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least 3 product suites
• Experience of agile and traditional software and project methodologies

Preferred experience

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Application Developer (CAD)
• Certified in ITIL Foundation (v3 or v4)
• Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Ability to author clear and comprehensive documentation