Senior Service Manager — Complex Supported Living

MUVE Healthcare Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization is seeking a compassionate and experienced Service Manager to oversee supported living services for adults with complex needs in England. You will lead staff, ensure compliance with CQC standards, and promote a culture of dignity and empowerment. The ideal candidate has at least 2 years of management experience in complex care or supported living and strong leadership skills. This position offers a full-time contract with competitive salary.

Qualifications

• Minimum 2 years experience in a management role within supported living or complex care.
• Proven experience supporting adults with complex needs, learning disabilities, autism, or mental health.
• Strong knowledge of CQC regulations and compliance standards.

Responsibilities

• Lead, motivate, and manage staff teams across supported living services.
• Ensure all services operate in line with CQC regulations and company policies.
• Oversee care planning, risk assessments, and person-centred support delivery.

Skills

Leadership

Communication

Problem-solving

Knowledge of CQC regulations

Team management

Education

Level 5 Diploma in Leadership and Management for Health & Social Care

Job description

A healthcare organization is seeking a compassionate and experienced Service Manager to oversee supported living services for adults with complex needs in England. You will lead staff, ensure compliance with CQC standards, and promote a culture of dignity and empowerment. The ideal candidate has at least 2 years of management experience in complex care or supported living and strong leadership skills. This position offers a full-time contract with competitive salary.