Senior Scheduling & Account Manager – Vehicle Testing

Government Recruitment Service; Blackburn; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public service organization based in Blackburn seeks a candidate to lead vehicle testing services. The role includes building relationships with stakeholders, conducting data analysis, and implementing service improvements. Ideal applicants will possess strong communication and change management skills, along with experience in delivering high-quality services. Competitive benefits such as a generous pension and annual leave are included.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options for work-life balance

Qualifications

• Experience delivering change and engaging staff.
• Strong analytical skills relevant to vehicle testing.
• Ability to interpret monitoring information and trends.

Responsibilities

• Lead frontline teams and develop services based on feedback.
• Provide reporting and insights to senior stakeholders.
• Act as Operational lead for service delivery standards.
• Facilitate resolution of complex complaints.

Skills

Effective working relationships

Change delivery experience

Excellent communication skills

Report writing skills

Job description

A public service organization based in Blackburn seeks a candidate to lead vehicle testing services. The role includes building relationships with stakeholders, conducting data analysis, and implementing service improvements. Ideal applicants will possess strong communication and change management skills, along with experience in delivering high-quality services. Competitive benefits such as a generous pension and annual leave are included.