Overview
The Access Group is a leading UK-headquartered business management software provider delivering cloud-based solutions and AI-enabled software to more than 160,000 small and mid-sized organisations across Europe, USA and APAC. This role focuses on managing strategic accounts, driving growth, and delivering best-in-class support to enable customers to do more of what’s important.
Responsibilities
- You will deliver accurate forecasting taking into account complex deal cycles, multi-year renewals, and expansion opportunities within your strategic account base.
- You will run comprehensive monthly business reviews covering pipeline health, customer success metrics, competitive positioning, and growth strategies.
- You will contribute to divisional strategic planning and provide market intelligence to guide product development and go-to-market strategies.
- Strategic Initiatives: You will work closely with Product, Marketing, and Customer Success leadership to ensure your accounts receive world-class support and have early access to innovations.
- You will identify and drive cross-selling and upselling opportunities across the full Access recruitment technology suite.
- You will represent Access at industry events and maintain thought leadership positioning within the recruitment technology ecosystem.
What does Access offer you?
We offer a blended approach to office working, encouraging collaboration in thriving offices. We focus on developing our people, supporting your success plan, and providing opportunities to accelerate your career. In addition to a competitive salary, benefits include 25 days holiday (increasing with service), a matched pension scheme, and a range of benefits. We also allocate one charity day per year to support a cause that matters to you.
About you
- You're a senior sales leader with a strong track record managing enterprise account portfolios over £15M ARR.
- You have led large, distributed teams across new business, existing customers, customer success, and sales specialists.
- You use consultative selling and data to plan and execute strategic accounts, build and maintain C-level relationships, and navigate complex buying processes.
- You have grown key accounts worth £1M+ ARR and developed territory strategies that boost customer value and market share.
- You stay up to date with recruitment trends and position Access as the go-to technology partner.
- You work well independently and drive change through influence.
Day-to-day responsibilities
- You're a motivated, driven executive who takes ownership of business outcomes and demonstrates entrepreneurial thinking at enterprise scale.
- You have proven experience managing strategic account portfolios with 80+ enterprise clients across multiple territories including international markets as well as new business territories.
- You possess advanced analytical capabilities and can leverage complex data sets to drive strategic decision-making and account prioritization.
- You can demonstrate exceptional performance management skills, with experience coaching senior account professionals and driving team excellence.
- You have experience building high-performing, globally distributed sales and account management teams.
- You can evidence rapid strategic decision-making abilities, particularly when navigating market changes and customer transformation initiatives.
- You understand SaaS business models, particularly in the recruitment technology space, and can articulate complex value propositions to senior executives.
Team Leadership
- You will lead a diverse team of 9+ professionals including Senior Account Managers and Executives across the UK.
- You will manage key relationships with enterprise clients including NSL, Rullion, Robert Walters, Associates, Concentrix, and other market-leading recruitment organizations.
- You will drive strategic account reviews and executive-level customer engagements for accounts with ARR values ranging from £400K to £1.4M+.
Company values
Access is committed to creating a welcoming and inclusive environment where everyone can thrive. We believe in equality and the transformative power of diversity. We encourage you to bring your authentic self to work and help us make a difference together.