Senior Sales Assistant

MUJI; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail brand in London is seeking a Senior Sales Assistant to deliver exceptional customer service and enhance the shopping experience. The ideal candidate will have proven retail sales experience, strong communication skills, and a passion for customer engagement. This is a full-time position, offering opportunities for growth within a dynamic team.

Benefits

Opportunities for growth and skill development

Supportive team environment

Dynamic workplace culture

Qualifications

• Proven experience in retail sales or customer service, preferably in a senior role.
• Strong communication skills with a focus on customer engagement.
• Ability to work collaboratively within a team environment.
• Detail-oriented with strong organizational skills.
• Passion for retail and commitment to delivering high-quality service.

Responsibilities

• Provide outstanding customer service by assisting customers with their needs and inquiries.
• Maintain knowledge of product features and benefits to effectively communicate with customers.
• Support store operations by managing inventory and ensuring product displays are well-organized.
• Assist in training and mentoring junior sales associates to enhance team performance.
• Contribute to achieving sales targets through proactive selling techniques.
• Uphold brand standards by maintaining a clean and welcoming store environment.
• Handle transactions accurately and efficiently at the point of sale.
• Participate in promotional activities and events to drive customer engagement.

Skills

Retail sales experience

Customer service skills

Team collaboration

Attention to detail

Organizational skills

Job description

Senior Sales Assistant – London, United Kingdom

Full‑Time

Company Overview

MUJI, originally founded in Japan in 1980, offers a wide variety of good quality products including household goods, apparel, and food. Our mission is to provide no‑brand quality goods based on the principles of material selection, process streamlining, and package simplification.

Summary

We are looking for a Senior Retail Sales Associate to join our team at MUJI in the UK. This role is crucial in delivering exceptional customer service and enhancing the shopping experience for our customers. As a Senior Retail Sales Associate, you will play a key role in representing our brand values and ensuring customer satisfaction.

Responsibilities

• Provide outstanding customer service by assisting customers with their needs and inquiries.
• Maintain knowledge of product features and benefits to effectively communicate with customers.
• Support store operations by managing inventory and ensuring product displays are well‑organized.
• Assist in training and mentoring junior sales associates to enhance team performance.
• Contribute to achieving sales targets through proactive selling techniques.
• Uphold MUJI's brand standards by maintaining a clean and welcoming store environment.
• Handle transactions accurately and efficiently at the point of sale.
• Participate in promotional activities and events to drive customer engagement.

Qualifications

• Proven experience in retail sales or customer service, preferably in a senior role.
• Strong communication skills with a focus on customer engagement.
• Ability to work collaboratively within a team environment.
• Detail‑oriented with strong organizational skills.
• Passion for retail and commitment to delivering high‑quality service.

Why Work With Us

Be part of a dynamic and supportive team.

Opportunities for growth and skill development.

Work for a brand that values quality, service, and innovation.

If you are passionate about delivering exceptional service and leading a dynamic team, we invite you to apply for the Floor Manager position at MUJI. Join us in creating meaningful experiences for our customers!