Senior Recreation Assistant

Esrc IAA University of Surrey; Guildford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK sports facility in Guildford is seeking a motivated Senior Recreation Assistant to supervise a team and ensure smooth operations. Responsibilities include overseeing equipment, providing poolside supervision, and maintaining health and safety standards. Ideal candidates will have strong leadership skills, customer service focus, and relevant certifications. Training will be provided for the right candidate. Must be willing to work flexible hours including weekends.

Qualifications

• Leadership and management of the Recreation Assistant team.
• Customer service skills to uphold high standards.
• Knowledge of health and safety protocols.

Responsibilities

• Supervise and support the Recreation Assistant team.
• Oversee the setup and maintenance of sports equipment.
• Provide poolside supervision and perform rescues.

Skills

Strong leadership and communication skills

Excellent customer service focus

Good understanding of health and safety

Education

Valid First Aid at Work Certificate

National Pool Lifeguard Qualification (NPLQ)

Job description

Overview

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Senior Recreation Assistant

Surrey Sports Park is one of the UK's leading sports and physical activity venues. We're looking for a motivated and enthusiastic Senior Recreation Assistant to join our dynamic team.

In this vital role, you'll be responsible for supervising a team to ensure smooth day-to-day operations of the centre. This includes delivering outstanding guest service, maintaining high standards of cleanliness and safety, and ensuring that all activities and areas are prepared and managed to a professional standard.

Responsibilities

• Supervise and support the Recreation Assistant team
• Oversee the setup, maintenance, and dismantling of sports equipment
• Provide poolside supervision, including water-based rescues
• Ensure all activities run safely, efficiently, and on schedule
• Uphold and promote high standards of health and safety
• Deliver excellent customer service and respond to enquiries professionally
• Produce KPI reports for various objectives

Qualifications

• Strong leadership and communication skills
• Excellent customer service focus
• Good understanding of health and safety in a leisure environment
• Ability to manage and prioritise daily operational and admin tasks
• Valid First Aid at Work Certificate and a National Pool Lifeguard Qualification (NPLQ)
• (Training and funding will be provided for the right candidate)

Additional information

You must be willing to work 40 hours per week (rota-based, including early mornings, evenings, and weekends)

Appointment is subject to an enhanced Disclosure and Barring Service (DBS) check

If you're passionate about sport, thrive in a team environment, and want to help deliver a first-class experience to our guests, we'd love to hear from you.