Senior Program Manager - Product & Engineering

American Express Global Business Travel; Croydon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading corporate travel company in London is seeking a Program Manager to drive cross-functional programs in the Product & Engineering team. The ideal candidate will have a degree in Computer Science, 5 years of relevant experience, and strong problem-solving abilities. Join us to innovate and lead in the corporate travel space with a supportive and inclusive culture.

Benefits

Flexible benefits

Travel perks

Learning and development courses

Inclusive workplace initiatives

Qualifications

• 5 years of Technical Program or Product Management experience in a technology organization.
• Deep understanding of business process flows in Customer Service or Finance.
• Knowledge of Transportation/Travel Industry is a plus.

Responsibilities

• Own the delivery of cross-functional programs.
• Manage stakeholder expectations.
• Develop the plan for delivery.
• Provide regular status updates.
• Execute governance routines.

Skills

Problem resolution skills

Data validation

Communication

Project management

Ambiguity management

Education

BS/MS degree in Computer Science or related

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT Egencia is seeking a Program Manager to join our Product & Engineering team.

We are looking for someone who loves solving real-world business problems and dedicated to innovative thinking to ensure Amex GBT Egencia continues to be the technology leader in the corporate travel space.

What You’ll do:

• Own the delivery (from inception to go-to-market) of cross functional programs which span across P&E, Finance, GCO and B2B Excellence.
• Identify the relevant stakeholders for each program and manage expectations.
• Collaborate with all partners to understand the work breakdown, activity sequencing & develop the plan for delivery.
• Manage dependencies, risks, issues and validate planning assumptions as they come up.
• Provide stakeholders with regular status updates, written or verbal.
• Establish and execute governance routines and practices as needed to keep the program on track.
• Where needed, act as the planning vanguard for teams under your remit, for 90 and 180 days planning cycles.

Who We're Looking For:

• BS/MS degree in Computer Science or related technical field, or equivalent professional experience
• 5 years of Technical Program or Product Management experience in a professional technology organization, such as e-commerce
• Deep understanding of business process flows in Customer Service and/or Finance organization
• Transportation / Travel Industry Knowledge is a plus

• Excellent problem resolution skills; using data to validate an approach
• Communicates concisely to different levels of the organization.
• Works to provide clarity when given ambiguous scope.
• Consistently able to balance multiple tasks and projects simultaneously
• Works with the organization to drive decision making

Location

London, United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;