Senior Product Owner - ServiceNow AI HR Platform

lloyds banking group; Leeds; Hybrid; GBP 76,000 - 90,000; Full time

Job summary

A leading financial services institution in the UK is seeking a Senior Product Owner to spearhead the transformation of its HR shared services model. This role emphasizes a passionate approach to leveraging generative AI to enhance colleague experiences. The successful candidate will lead a cross-functional team, driving product development, and alignment with organizational goals while optimizing decision-making processes through innovative AI technologies. A hybrid working pattern is available.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days' holiday plus bank holidays

Wellbeing initiatives and generous parental leave

Qualifications

• Lead and manage the product backlog through cross-functional teams.
• Inspire teams to deliver high-quality outcomes.
• Deliver a bold approach to automation via generative AI.

Responsibilities

• Lead product vision and strategy focused on generative AI.
• Champion AI technologies for process optimization.
• Define and prioritize features supporting product strategy.
• Collaborate with suppliers, product colleagues, and engineers.

Skills

Product Ownership

Leadership

Generative / Agentic AI Experience

Innovation

Design Thinking

Communication

Customer Centricity

Technical proficiency

Performance & Value Realisation

Stakeholder Management

Agile methodologies

Tools

ServiceNow

Workday

Microsoft

Jira

Confluence

Job description

A leading financial services institution in the UK is seeking a Senior Product Owner to spearhead the transformation of its HR shared services model. This role emphasizes a passionate approach to leveraging generative AI to enhance colleague experiences. The successful candidate will lead a cross-functional team, driving product development, and alignment with organizational goals while optimizing decision-making processes through innovative AI technologies. A hybrid working pattern is available.