Senior Product Owner, AI-Driven HR on ServiceNow

lloyds banking group; Halifax; Hybrid; GBP 76,000 - 90,000; Full time

Job summary

A leading financial services provider in Halifax seeks a Senior Product Owner to lead the design and execution of an innovative strategy using generative AI to enhance HR shared services. The ideal candidate will have strong product ownership skills and experience with AI technologies. Responsibilities include leading a cross-functional team to deliver AI-driven workflows and optimizing processes using ServiceNow. This role offers a flexible hybrid working model and a competitive salary ranging from £76,194 to £89,640.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday

Wellbeing initiatives and parental leave policies

Qualifications

• Lead cross-functional teams to deliver tech changes and drive delivery of AI-enabled workflows.
• Inspire and motivate teams to deliver high-quality outcomes.
• Ideally have experience on the ServiceNow platform.
• Deliver innovative approaches through generative AI.
• Collaborate with design colleagues using design methodologies.

Responsibilities

• Lead the product vision and strategy with a focus on generative AI.
• Champion the adoption of AI technologies to optimize processes.
• Define and prioritize epics, features, and stories for the roadmap.
• Collaborate with suppliers, product colleagues, and stakeholders.
• Ensure compliance of your product with change management.

Skills

Product Ownership

Leadership

Generative / Agentic AI Experience

Innovation

Design Thinking

Communication

Customer Centricity

Technical proficiency

Performance & Value Realisation

Stakeholder Management

Agile methodologies

Tools

ServiceNow

Workday

Microsoft Suite

Jira

Confluence

Job description

A leading financial services provider in Halifax seeks a Senior Product Owner to lead the design and execution of an innovative strategy using generative AI to enhance HR shared services. The ideal candidate will have strong product ownership skills and experience with AI technologies. Responsibilities include leading a cross-functional team to deliver AI-driven workflows and optimizing processes using ServiceNow. This role offers a flexible hybrid working model and a competitive salary ranging from £76,194 to £89,640.