Senior Product Manager - Subscriptions

Futureheads; City Of London; Hybrid; GBP 79,000 - 95,000; Full time

Job summary

A leading tech recruitment agency is seeking a Senior Product Manager to lead subscription offerings. This remote role requires 7 years of digital product management experience, strong skills in user-centric SaaS, and a proven track record of enhancing subscription models. Join a dynamic team dedicated to innovation and collaboration, where you'll drive customer engagement and business growth through effective product strategies.

Qualifications

• 7 years of hands-on digital product management experience.
• Demonstrable track record of launching and improving subscription models.
• Mastery of analytics and experimentation tools.

Responsibilities

• Lead the end-to-end journey for subscription offerings.
• Build and execute product strategy for subscription products.
• Optimize customer lifecycle including sign-up and renewal.

Skills

Digital product management

User-centric SaaS experience

Analytics and customer research tools

Cross-functional collaboration

Storytelling and presentation skills

Tools

GA4

Optimizely

Mixpanel

Job description

Overview

Senior Product Manager – Subscriptions (Remote, UK & Europe)

Salaries:

• £79,000- £95,000
• €90,000- €108,000

This is your chance to pioneer new subscription journeys.

If you love shaping products and launching features users actually enjoy, this is the unique scale-up disrupting a traditional goods market with a well designed digital subscription solution. You’ll have full ownership from discovery and design to delivery, always with experimentation and learning at the heart of the work.

About the Company

Work for a creative, high-growth force in the subscription sector as they make the big expansion from the US to the UK and Europe. They marry exciting digital experience with a subscription base of luxury physical goods. You’ll join a remote-first team that’s all about launching bold features, learning fast, and delighting users at every stage.

What You’ll Be Doing

You’ll lead the end-to-end journey for subscription offerings, turning insights into actionable innovations in product.

• Build and execute product strategy for subscription products, from first sketch to launch and beyond.
• Own the customer lifecycle, optimising sign-up, conversion, renewal, and churn management.
• Lead product discovery, working with data and users to decide where to take things next.
• Champion experimentation, developing hypotheses, running A/B tests, and partnering with data specialists for rapid learning.
• Collaborate across engineering, marketing, customer experience, and ops to make sure every product move is connected to commercial impact.
• Monitor, report, and optimise on crucial KPIs including churn, retention, LTV, and activation—always looking for new ways to improve.
• Document progress, wins, and learnings, sharing them in a way that energises peers and leadership.
• Help drive an agile and knowledge-sharing culture, contributing frameworks and methods to the wider team.

What You’ll Need If You Want to Apply

• 7 years of hands-on digital product management experience, owning end-to-end subscription journeys; B2C/D2C physical goods background; strong user-centric SaaS experience for a high growth company will be considered.
• Demonstrable track record of launching, scaling, and improving subscription models, with real business results for retention, churn, and growth.
• Mastery of analytics, experimentation, and customer research tools (GA4, Optimizely, Mixpanel, etc.).
• Deep experience working cross-functionally in high-growth or scale-up environments.
• Confident leading UX outcomes, collaborating closely with designers, engineers, and architects.
• Advanced storytelling and presentation skills and the ability to influence across all levels of business.
• Totally self-driven, quick to learn, and passionate about continuous improvement.
• An open, collaborative mindset; you love sharing frameworks and contributing to a real team culture.

If you do not meet the experience needed (especially if you do not have subscription experience) your profile will not be considered and I may not be able to provide feedback for this one.

We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.