Senior Product Analyst

CHAMP Cargosystems UK Ltd; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading Air Cargo solutions provider in the UK seeks a Business Analyst to lead software development projects. The role involves specifying software requirements, mentoring teams, and applying technical knowledge to enhance applications. Candidates should have a Bachelor's degree in Information Technology or Business Management, with 5 to 7 years experience in the Air Cargo domain. Knowledge of RESTful APIs, Agile methodologies, and strong communication skills are essential. The company offers an opportunity to work in a fast-paced environment focusing on innovative solutions.

Qualifications

• 5 to 7 years of experience working in the Air Cargo domain.
• Experience in functional analysis and support of systems.
• Sound knowledge of industry inter-system message formats.

Responsibilities

• Specify software development requirements to meet strategic needs.
• Lead projects from inception to go-live.
• Support and mentor other analysts and development teams.

Skills

Software development requirements specification

Air Cargo management systems

Excellent written and oral communication skills in English

Knowledge of RESTful APIs

Agile software development

Analytical thinking

Education

Bachelor’s Degree in Information Technology or Business Management

Tools

Swagger

Postman

Wireframing tools (Invision, Marvel, etc.)

Job description

Responsibilities

• To specify software development requirements to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development.
• Provide most efficient solutions to requirements keeping in mind the product and technical debt.
• Able to own the end-to-end business domain module and work with all stakeholders to agree a documented and efficient solution consisting of various functional and integration specifications.
• Able to lead a project from product delivery side from inception to go-live and leading various analysts and development team.
• Support and mentor other business analysts and development team in the development process.
• Apply technical and product knowledge to analyze requirements and define the most suitable solution for enhancement of the application.
• Fully document functional and technical solutions, obtain customer /stakeholder approval prior to technical development, ensuring updated system support documentation is produced during the implementation phase.
• Define the test cases and provide BA acceptance for developments and fixes done by development team.
• Create business process workflows, user interface designs and mock-ups that will mimic the actual user interaction with the digital site.
• Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification.
• Investigate operational problems/incidents/defects, identify causes and support the testing and implementation of corrections.
• Build and maintain test libraries to support manual and automated regression testing.

Knowledge, Skills and Abilities

• Experience of working on Air Cargo management systems and expert level knowledge in the domain the Air Cargo workflow (sales or operations)
• Knowledge of industry inter-system message formats, rules and applications
• Excellent written and oral communications skills in English
• Knowledge of relational and non-relational databases and reporting applications
• Knowledge of all common PC software
• Knowledge of external interfacing systems
• Systematic approach to handling problems under pressure as part of a small team.
• Knowledge in user experience (UX)
• Knowledge of RESTful APIs.
• Knowledge of integration testing of APIs using tools like Swagger, Postman.
• Knowledge of creation of API documentation using YAML specifications.
• Creatively analytical, out of the box thinkers who can backup ideas their ideas with research
• Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves
• Knowledge in prototyping use of any wire framing tool. Experience in using any wire framing tools such as Invision, Marvel, Proto.io, Framer, Axure.
• Knowledge and experience in Agile software development, Scrum methodology and user story creation.

Education and Experience

• Bachelor’s Degree in Information Technology, Business Management
• Has sound experience in functional analysis and support of systems
• 5 to 7 years of experience working in the Air Cargo domain.