Senior Personal Banker - Remote & Branch Banking Expert

NatWest Group; Lancashire; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution in the UK is hiring a Senior Personal Banker in Blackpool. In this role, you will be responsible for building strong relationships with customers, supporting them through digital channels, and addressing complex financial needs. You'll be expected to conduct Financial Health checks and promote various financial products. The position offers a competitive salary starting from £26,350 pro rata, with benefits including generous holiday entitlement and flexible working hours.

Benefits

Competitive salary

36 days holiday entitlement

Monthly retirement fund contribution

Qualifications

• Experience working in a customer service environment crucial.
• Ability to thrive under pressure and ensure customer satisfaction.
• Motivation to develop personal and branch goals.

Responsibilities

• Meet and support customers via video banking or face to face.
• Conduct Financial Health checks and review customer accounts.
• Identify products/services suitable for customers.

Skills

Customer service experience

Ability to build rapport

Excellent communication

Planning and organisational skills

Job description

A leading financial institution in the UK is hiring a Senior Personal Banker in Blackpool. In this role, you will be responsible for building strong relationships with customers, supporting them through digital channels, and addressing complex financial needs. You'll be expected to conduct Financial Health checks and promote various financial products. The position offers a competitive salary starting from £26,350 pro rata, with benefits including generous holiday entitlement and flexible working hours.