Senior People Partner - Operations (Fixed Term Contract)

Starling Bank; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution in Cardiff is looking for a Senior People Partner to take charge of their People plan. The ideal candidate will have significant HR experience, especially within financial services, and will lead efforts in stakeholder management, people change, and team engagement. In addition, they will help develop talent and foster an inclusive workplace culture. Apply before December 9th for this exciting opportunity.

Benefits

25 days holiday plus public holiday allowance

Extra day’s holiday for birthday

Annual leave increase with service

Paid volunteering time

Company enhanced pension scheme

Life insurance at 4x salary

Private Medical Insurance

Generous family-friendly policies

Perkbox membership

Cycle to Work initiative

Qualifications

• Significant experience in an HR or People function.
• Experience in financial services.
• Acute attention to detail and execution skills.

Responsibilities

• Partner with leaders to build inclusive high-performing teams.
• Build trusted relationships with leaders and teams.
• Improve leadership effectiveness through coaching.

Skills

People Change Management

Engagement

Talent Management

HR Operations

Stakeholder Management

Job description

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast‑moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

Our mission is to change banking for good. We can’t do that without our dedicated and passionate employees. Our People team deals with all aspects of our employee journey – talent acquisition, employee onboarding, talent management, total rewards and employee experience and culture.

We are now looking for a Senior People Partner to join us in our Cardiff office on a fixed‑term contract. In this role you’ll work closely with our Operations teams and will take a lead in delivering our People plan at Starling.

Some of the areas you will be working on are:

• Culture and Engagement – partner with leaders to build high‑performing, inclusive teams, championing wellbeing, DEI and the employee experience through listening to employee feedback, identifying areas for improvement and delivering change to support and promote our culture
• Stakeholder Management & Business Partnership – build trusted relationships with leaders and teams, advising, challenging and influencing. Using commercial awareness to translate business needs to people strategies.
• Coaching and Development – work with senior leaders and managers to improve/enhance their leadership effectiveness by providing day‑to‑day advice and feedback. Support talent reviews and succession planning. Drive performance management cycles.
• Reward – inform decision making for reward processes and provide market analysis and insight
• Talent Management – identify and actively manage our talent ensuring we retain and develop our people supporting team effectiveness and leadership capability.
• Recruitment, planning and onboarding – working with our in‑house recruitment resources to grow talented, diverse teams
• Organisational Design & Change – support workforce planning, skilled at analysing people data to inform decision making. Experience in people change management and organisational design.
• Talent Acquisition and Onboarding – partnering with our Talent Acquisition Team to ensure we continue to hire strong candidates and meet the resource needs of our growing business.
• HR Operations and MI – provide input to the People Operations team to ensure accurate data and take responsibility for reporting to support our people decision‑making

• Significant experience in an HR or a People function, which has given you a solid grounding as a generalist;
• Experience working in financial services;
• A strength/preference in People Change Management, Reward, Engagement or Talent Management would be a useful addition to the team;
• An understanding of Risk and Regulatory requirements, and a willingness to develop your knowledge further;
• Strong execution skills and acute attention to detail;
• An ability to operate within a fast‑paced, growing business environment; to continuously improve and adapt to change business requirements;
• Numerate, with an evidence‑based approach to decision making;
• Able to deliver effective results and meet deadlines in a flexible, organic, fast‑paced environment.

Applications for this role will close on Tuesday 9th December.

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family‑friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don’t tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.