Senior Parent Support Advisor (PO1)

Enfield Council; Enfield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local authority in the UK is looking for an enthusiastic case worker to join their Early Help Service. The ideal candidate will have at least 2 years of experience working directly with children and families, excellent writing skills, and a clear understanding of risk and assessment. This role requires strong communication and teamwork within a multi-disciplinary setting and involves a hybrid work environment with both community and office-based tasks. An NVQ Level 3 qualification is required.

Qualifications

• At least 2 years’ experience in a similar role.
• Strong communication skills for negotiation and assessments.
• Proficient in using IT systems for case management.

Responsibilities

• Provide support to families with children aged 0-18.
• Work collaboratively with multi-disciplinary teams.
• Maintain accurate records and evaluate outcomes.

Skills

Direct work with children

Verbal and written communication

Problem-solving

Team collaboration

Education

NVQ Level 3 in Child Care or related field

Tools

MS Office

Outlook

Electronic case-management systems

Job description

Job Category : Social Care – Unqualified

Location : Thomas Hardy House, Enfield Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09 : 00

End Time : 17 : 00

Salary : £18.58

Enfield Early Help Service

Early Help Service is based within Children and Family Services. It is a preventive service which offers support and advice to families, with children aged 0-18 years that live in or attend a school in Enfield. We are looking for an enthusiastic and capable case worker with at least 2 years’ experience to join the Early Help Service. We will expect excellent writing skills, clear understanding of risk and good assessment skills. The post holder will have a varied caseload, offering support to empower parents/carers to build on families’ strengths, preventing family breakdown and the involvement of statutory services. The post holder will be accountable to the Early Help Service Deputy Team manager. This is an exciting opportunity to join a strong service that works together with families, to achieve positive outcomes for children and young people.

Worker must be able to demonstrate previous experience in a similar role.

The role will be hybrid, with 2–3 days office‑based. This role is community‑based and office‑based.

This is not a social worker role.

Job Specifics – Skills, Experience, Knowledge & Abilities

Essential

• Significant experience of direct work with children, young people and their families in the family home or in the community.
• Experience of working effectively in cooperation and partnership with a range of communities, partner agencies, private sector bodies, public agencies, voluntary bodies and statutory agencies appropriate to the service area.
• Working as a member of a multi‑disciplinary team and in partnership with parents, professionals and voluntary sector to meet the needs of vulnerable children and families who have multiple and complex needs to achieve sustainable and positive change.
• Strong verbal and written communication skills with the ability to work assertively to achieve sustainable and positive change, including negotiation and problem‑solving in a multi‑disciplinary setting. Good written skills and the ability to carry out assessments, written reports and evaluate outcomes. Keep accurate records, organise, plan and coordinate work.
• Proficient use of IT systems such as Outlook, MS Office and electronic case‑management systems.

Knowledge

• Knowledge of early help and integrated processes.
• Knowledge of parenting issues and vulnerabilities.
• Knowledge of safeguarding and child protection legislation.
• Awareness of the strategies that can be used to empower change within families.
• Knowledge of accredited parenting programmes.

Qualifications & Professional Registration Criteria

• NVQ Level 3 qualification or equivalent in Child Care, Education, Health or a related field.
• Enhanced Disclosure and Barring Service (DBS) Check.