Senior Outpatient Booking Administrator

NHS; Stockport; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider is seeking an Administrative Assistant for the Outpatient Booking Team. The successful candidate will manage appointment administration, ensure proper service utilization, and maintain patient information accurately. Ideal applicants should possess great attention to detail, effective communication skills, and experience with administrative roles. A flexible approach to work and the ability to work independently within a team environment are crucial. Training will be provided, and salary ranges from £24,937 to £26,598 per annum.

Benefits

27-33 days of annual leave plus bank holidays

Salary sacrifice schemes for lease cars, home electronics

Cycle to work scheme

Salary finance for loans and budgeting

Local financial advice through Stockport Credit Union

Qualifications

• Experience using large databases to process information.
• Knowledge of NHS and outpatient booking procedures.
• General knowledge of office/admin procedures.

Responsibilities

• Manage and monitor the outpatient waiting list.
• Book appointments and ensure clinics are utilized.
• Answer customer inquiries professionally.

Skills

Attention to detail

Proactivity

Excellent communication skills

Ability to work independently

Teamwork

Education

5 GCSEs or relevant office experience

Tools

Patient Administration System (PAS)

Job description

A regional healthcare provider is seeking an Administrative Assistant for the Outpatient Booking Team. The successful candidate will manage appointment administration, ensure proper service utilization, and maintain patient information accurately. Ideal applicants should possess great attention to detail, effective communication skills, and experience with administrative roles. A flexible approach to work and the ability to work independently within a team environment are crucial. Training will be provided, and salary ranges from £24,937 to £26,598 per annum.