Senior Operations Manager

HelloFresh; Long Eaton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular meal kit company in Long Eaton seeks an Operations Manager to oversee successful shifts in a 24/7 operation. You will lead a team, ensuring high performance and continuous improvement while implementing best practices. Ideal candidates come from an FMCG or logistics background, possess strong leadership skills, and can inspire teams. Benefits include substantial discounts, a pension scheme, and private medical insurance, with a typical work schedule from 8–5 PM, Monday to Friday, including some weekends.

Benefits

70% off HelloFresh or Green Chef boxes

Company pension scheme

Gym membership

Bupa private medical insurance

Financial support through Bippit

Free professional development

Mental health first aid support

Eye care scheme

Cycle to work scheme

Group Life Assurance

Qualifications

• Experience managing large-scale operations with multiple management tiers is ideal.
• Must understand the application of health and safety in a warehouse environment.
• Strong ability to inspire others and build motivated teams.

Responsibilities

• Run successful shifts across a 24/7 operation.
• Lead team members to foster an inclusive performance culture.
• Identify opportunities for best practices in the team.
• Be accountable for performance metrics and improvements.
• Support new product implementations.
• Conduct workforce resource planning and team development.
• Recruit and develop high-performing staff.

Skills

FMCG background

Experience with electronic warehouse management systems

Health and safety knowledge

Operational reporting

Excellent people skills

Strong leadership

Flexible attitude

Job description

About The Team: You will be working alongside the Head of Production and two other Senior Operations Managers, helping us to continue to put our customers first and go the extra mile in everything we do. Our people is the key to our success, and we want you be part of this journey.

Responsibilities

• Responsible for running successful shifts across a 24/7 operation.
• Lead team members to develop an inclusive performance culture.
• Continuously identify opportunities to implement best practice throughout the wider team.
• Be overall accountable to our performance metrics and their improvement.
• Support the implementation of new products into the operation.
• Workforce resource planning and team development – succession planning, personal development plans and creating an operational talent pool.
• Recruit and develop staff to be the best at what they do.

Qualifications

• Ideally from a FMCG background in Production or Logistics Operations Management, with experience managing large‑scale operations with multiple management tiers.
• Experience working with electronic warehouse management systems.
• Strong understanding of health and safety and its application in a warehouse/production environment.
• Understanding of operational reporting, key information identification and critical issue escalation.
• Excellent people skills and a passion for achieving results through people. A strong leader able to inspire others and build engaged and motivated teams.
• Energy, enthusiasm, commitment and a can‑do flexible attitude.

Benefits

• 70% off HelloFresh or Green Chef boxes.
• Company pension scheme.
• Gym membership.
• Bupa private medical insurance (including dental & family cover options).
• Bippit account – financial support.
• Free professional development and coaching memberships.
• Mental health first aiders and an employee assistance programme.
• Eye care scheme.
• Cycle to work scheme.
• Group Life Assurance.

Location

The Windmill, 1 Holme Lane, Spondon, Derby, DE21 7HW

Work Schedule

8–5 pm Monday to Friday with one in three weekends.

Next Steps

Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.