Senior Onboarding and Compliance Coordintor

SRM Recruitment; Welwyn Garden City; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Onboarding Administrator in Welwyn Garden City. You will ensure a smooth onboarding process for new hires, manage compliance standards, and support a high-volume recruitment function. Ideal candidates bring strong organisational skills and experience in recruitment or HR. This hybrid role requires two days in the office per week, providing a temp to perm opportunity with a salary of up to £40,000.

Qualifications

• Proven experience in an administrative role within recruitment or HR.
• Experience in a high-compliance environment, especially with temporary recruitment.
• Ability to manage multiple priorities independently.

Responsibilities

• Act as a senior point of contact for onboarding queries.
• Provide support and guidance for junior administrators.
• Collect and process new starter documentation.
• Ensure compliance standards are consistently met.

Skills

Organisational skills

Attention to detail

Communication skills

Proactive problem-solving

Tools

Applicant Tracking System (ATS)

Job description

Are you an organised and detail-focused administrator with experience supporting the recruitment and onboarding process? We’re recruiting for a Senior Onboarding Administrator to join a well-established organisation on a hybrid basis in Welwyn Garden City.

This is a key role within the onboarding function, suitable for someone who brings strong compliance experience, confidence managing high-volume recruitment activity, and the potential to step into a team leader position.

About the Role

As the Senior Onboarding Administrator, you will play a pivotal role in ensuring all new starters experience a smooth and efficient onboarding process. Acting as a point of knowledge for colleagues across the business and within the onboarding team, you’ll provide guidance, resolve queries, and drive best practice across all compliance and onboarding activity.

You will support the internal recruitment function while managing a high-volume caseload of new hires, particularly within a highly regulated 0-hour temporary workforce. You will also assist with process improvements, maintaining high compliance standards, and supporting junior members of the team.

• Temp to Perm Opportunity
• Salary: up to £40,000
• Hybrid – Welwyn Garden City (2 days per week in the office)
• Candidates must be able to drive due to rural office location

Key Responsibilities

• Act as a senior point of contact for onboarding queries internally and within the team
• Provide support, guidance, and day-to-day escalation management for junior administrators
• Collect and process all relevant new starter documentation
• Carry out reference checks and follow up where required
• Initiate and manage DBS checks, ensuring compliance standards are consistently met
• Maintain and update the applicant tracking system (ATS)
• Send out training links and ensure completion ahead of start dates
• Book staff uniforms and manage logistics
• Ensure all onboarding tasks are completed accurately and in a timely manner
• Support continuous improvement across onboarding and compliance processes

What We’re Looking For

• Proven experience in an administrative role within recruitment, onboarding, or HR
• Experience working in a high-compliance environment, ideally with temporary or high-volume recruitment
• A confident communicator who can act as a trusted point of knowledge for the wider business and onboarding team
• Strong organisational skills and exceptional attention to detail
• Proactive approach, with the ability to manage multiple priorities independently
• Experience with DBS checks, reference requests, and ATS systems is highly desirable
• Team-leader potential, with the ability to support and guide others

This vacancy is being advertised by SRM Recruitment – Welwyn Garden City office.

If you are interested in this role or looking for something similar, please contact our Senior Consultant Lizzie Burgess directly for a confidential discussion.

Our Welwyn Garden City team specialise in permanent, temporary & contract recruitment across Accountancy & Finance, Human Resources, Marketing & Creative, Office Support and Procurement & Supply Chain.