Senior Medical Secretary

The Queen Elizabeth Hospital King's Lynn NHSFT; King's Lynn and West Norfolk; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading NHS foundation trust in King's Lynn is seeking a Senior Medical Secretary to provide administrative support to medical teams. The role demands strong audio typing skills and the ability to handle sensitive information while ensuring excellent communication. With responsibilities including liaising with medical staff and prioritizing tasks, this position offers an opportunity to contribute to patient care in a significant way. The salary range is £27,485 to £30,162 per annum pro rata.

Qualifications

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
• Secretarial experience in a hospital/medical office environment is required.
• Knowledge of Medical terminology is essential.

Responsibilities

• Provide full secretarial support to a specific Consultant.
• Maintain confidentiality while liaising with medical secretaries and colleagues.
• Prioritise your own workload to ensure efficient service.

Skills

Audio typing skills (minimum 60 wpm)

Good written and verbal communication skills

Ability to work quickly and accurately

Commitment to self-development

Education

GCSE grade C or above in literacy and numeracy or equivalent

NVQ level 3 in administration or equivalent experience

IT experience of Microsoft Office packages

Job description

Go back The Queen Elizabeth Hospital King's Lynn NHSFT

Senior Medical Secretary

The closing date is 28 January 2026

We have an exciting opportunity to join team QEH as a Senior Medical Secretary.

As Senior Medical Secretary, you will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills essential to ensure a proficient, high quality service for patients and clinicians. You will be expected to work as part of a Specialist Team and will report to the Medical Secretary Manager and Deputy Manager.

If this role fits your profile then we would love to have you as part of our team.

***PLEASE NOTE: When sufficient qualified applicants have been received this post will be closed***

Main duties of the job

You will provide full secretarial support to a specific Consultant and his/her team within the Medical Secretariat, largely working on your own initiative.

You will liaise with the other medical secretaries and colleagues in the team to ensure a smooth transference of information within the service.

You should be well organised and used to dealing with the public, ensuring confidentiality, efficiency and politeness.

You must be able to prioritise your own workload.

A sound knowledge of audio typing and medical terminology is desirable for the post. Experience of the Patient Centre system in accordance with Trust procedures. Assist in a timely way the co‑ordination of care pathways (full training will be given).

You will be required to work to a very high standard, as would be expected of a Senior Medical Secretary.

About us

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state‑of‑the‑art hospital to open and we are also carrying out one of the biggest pieces of digital transformation work that we’ve ever undertaken. Our new electronic patient record (EPR) will replace paper‑based patient records from 2026 and will lead to better, safer, joined‑up care at The Queen Elizabeth Hospital and beyond. At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community‑based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award‑winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Job responsibilities

Please see attached Job Description and Person Specification for further information about this role.

Person Specification

Qualifications/training and professional development

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
• NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
• IT experience of Microsoft Office packages.
• Secretarial experience in a hospital/medical office environment.
• Knowledge of word – auto text and auto correct.

Experience

• Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
• Ability to prioritise and meet deadlines.
• Knowledge of Patient Centre systems database.
• Knowledge and understanding of the Data Protection Act.
• Knowledge of Medical terminology.

Skills, abilities and knowledge

• Commitment to self development.
• Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar.
• Ability to work quickly and accurately, and use own judgement and initiative when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

£27,485 to £30,162 a year per annum pro rata