Senior Manager, Wales Sales

BT Group; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in the UK is seeking an experienced executive to shape customer relationships within the public sector. The role involves end-to-end leadership of complex bids and collaboration across sales and delivery teams. Ideal candidates will possess strong analytical skills and a proven ability to manage diverse stakeholders. This position offers a competitive salary, an on-target bonus, and extensive benefits including health care, a pension scheme, and world-class training opportunities.

Benefits

On target bonus

Health Care

Car Allowance

BT Pension scheme

Equal family leave

Enhanced women's health support

25 days annual leave

24/7 private virtual GP appointments

Carer's leave

World-class training and development opportunities

Option to join BT Shares Saving schemes

Qualifications

• Proven ability to build and sustain executive-level customer relationships.
• Experience in leading complex bids and governance.
• Ability to develop actionable insights from market landscapes.

Responsibilities

• Lead and shape executive-level customer relationships across public sectors.
• Provide leadership for large, complex bids and submissions.
• Align sales and delivery teams for optimal outcomes.

Skills

Leadership in customer relationships

Risk management

Stakeholder management

Strong analytical skills

Job description

• Lead and shape executive-level customer relationships across complex Welsh public sector hierarchies, acting as a trusted advisor and strengthening BT's position as a long-term strategic partner.
• Provide end-to-end leadership of large, complex bids and re-procurements, ensuring strong governance, risk management, and the delivery of high-quality, competitive, and compliant submissions.
• Act as a senior orchestrator across BT, aligning sales, commercial, technical, legal, and delivery teams to present a single, coherent face to the customer and to support successful outcomes.
• Develop and maintain deep insight into the Welsh Public Sector landscape, including policy priorities, funding models, transformation agendas, and competitor activity, and translate this insight into actionable guidance for account teams.
• Support the development and execution of account strategies and development plans, providing challenge, insight, and expertise to ensure they are robust, differentiated, and aligned to customer outcomes.
• Build and maintain strong partner and vendor relationships, managing complex stakeholder environments and escalations to protect service credibility and enable joint value creation.
• Drive continuous improvement in bid quality, customer experience, and ways of working, mentoring and influencing colleagues to raise capability, consistency, and performance across the team.
  In Sales and Commercial, we're building one of the biggest and best sales teams in the country. We've got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are;
• Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that's unmatched by our competitors
• Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools
• Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK's best sales force, This role is responsible for delivering end-to-end ownership and management of large & complex bid responses enabling Commercial and Sales to win profitable and sustainable business. This role has overall accountability for ensuring BT governance is adhered to and risk is managed. As well as driving a great sales experience, this role delivers improved customer experience and directly impacts on the success of the Sales functions within BT Business. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
• We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
• On target bonus
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer's leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.