Senior Manager, Medical Operations Excellence

Teva Pharmaceuticals; Harlow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pharmaceutical company in the UK is looking for a Senior Manager, Medical Operations Excellence to ensure operational excellence and support strategic initiatives. The ideal candidate will manage cross-functional projects, drive process improvements, and oversee budget tracking. Candidates should have a bachelor’s degree in a relevant field, project management certification, and strong stakeholder management skills. Attractive employee benefits include flexible working hours and comprehensive medical insurance.

Benefits

25 days of annual leave

Private medical insurance

Enhanced pension scheme

Flexible working policies

Qualifications

• Demonstrated ability to translate strategies into operational roadmaps.
• Proven track record of facilitating cross-functional redesign.
• Expert proficiency in project management tools.

Responsibilities

• Lead data-driven process transformation to improve efficiency.
• Oversee multi-level KPI performance and tracking.
• Manage proactive budget oversight linking performance to KPIs.

Skills

Process improvement expertise

Stakeholder accountability

Advanced project management

Regulatory project experience

Proactive risk identification

Predictive analysis capabilities

Education

Bachelor’s degree in relevant field

Professional project management certification

Master’s degree (MBA) (highly desirable)

Tools

M365 Loop

Planner

SharePoint

Job description

The opportunity

As a key member of the medical Affairs Team, we are seeking a dynamic Senior Manager, MedicalOperations Excellence to join our UK & IE Medical Affairs organisation. This pivotal role offers theopportunity to ensure operational excellence, support key strategic initiatives, and make ameaningful impact on patient outcomes through effective medical operations management.

Success in this role will be measured by :

• Demonstrable improvements in process efficiency
• Stakeholder satisfaction with medical operations
• On-time project delivery
• Proactive identification of operational risks

A day in the life of a Senior Manager, Medical Operations Excellence...

Process Optimisation & Continuous Improvement Leadership Lead data-driven process transformation utilising Lean, Six Sigma, or structured improvementframeworks to deliver measurable efficiency gains and cost reductions

Conduct comprehensive process analysis including current-state mapping, root cause analysis,stakeholder journey mapping, and quantitative measurement to identify opportunities and establish baseline metrics

Design and implement future-state processes with demonstrable track record of achievingspecific outcomes (cycle time reduction, error reduction, satisfaction increases) throughcollaborative cross-functional redesign

Project Tracking & Performance Management Leadership Manage project portfolio oversight using advanced tools (M365 Loop, Planner, SharePoint) totrack multi-workstream initiatives, dependencies, resource allocation, and critical milestonesacross Medical Affairs operations

Develop dynamic project dashboards providing real-time visibility into project health, budgetutilisation, timeline adherence, and resource constraints with automated alerts for varianceand risk indicators

Medical KPI Tracking & Performance Management Oversee multi-level KPI performance across MSL quantitative / qualitative metrics, trainingindicators, and medical brand plan measures through automated tracking systems andperformance dashboards

Foster accountability by partnering with MSL Managers and Therapy Area Leads to settargets, monitor progress, and implement corrective actions for performance deviations

Monthly Reporting & Communications Management Produce comprehensive monthly reports consolidating budget performance, MSL fieldactivity metrics, brand and therapy area insights, and medical information trends intoexecutive-ready analytics and recommendations

Develop integrated reporting frameworks that synthesise cross-functional data intoactionable insights, highlighting performance against targets, emerging trends, and strategicimplications for leadership decision-making

Monthly and Quarterly Budget Tracking Manage proactive budget oversight through systematic monitoring, variance analysis, andtrend identification, linking financial performance to KPIs and project delivery milestones

Manage stakeholder budget accountability by conducting monthly tracking meetings withTherapy Area Leads, addressing variances, and ensuring alignment between spend andstrategic priorities

Medical Affairs Brand Plan Orchestration & Performance Management Partner with Therapy Area Leads to translate brand strategies into operational roadmaps withdefined milestones, resource requirements, and success metrics across the medical affairsportfolio

Establish monitoring frameworks with therapy area-specific KPIs and progress trackingsystems that provide real-time visibility into strategic delivery and execution gaps

Medical Affairs Capability Mapping, Development & Tracking Conduct capability assessments across Medical Affairs teams to identify skill gaps,competency levels, and development needs aligned to strategic objectives

Design development programs including training plans and skill-building initiatives to addressgaps and enhance team performance

Your experience and qualifications

Do you have...?

• Bachelor’s degree in business administration, Operations Management, Engineering, LifeSciences, or related analytical discipline
• Professional project management certification (PMP, PRINCE2, Agile / Scrum Master) orequivalent demonstrated competency
• (Highly Desirable) Master’s degree in business administration (MBA), Operations Management, or ProcessImprovement and / or process improvement certification (Lean Six Sigma Green Belt / Black Belt, Lean Management,Change Management)
• Extensive experience of managing strategic plan execution across multiple functions withdemonstrated ability to translate strategies into operational roadmaps and tracking systems
• Proven stakeholder accountability management ensuring senior stakeholders’ responsibilityfor delivery while maintaining productive relationships and managing competing priorities
• Process improvement expertise with track record of facilitating cross-functional redesign,managing resistance, and implementing changes that delivered measurable outcomes (cycletime reduction, error reduction, satisfaction increases)
• Process improvement methodology proficiency in Lean, Six Sigma, or structured frameworkswith ability to translate complex regulatory / compliance requirements into streamlinedworkflows
• Advanced project management capabilities including expert proficiency in tools (Loop,Planner, SharePoint), tracking multi-workstream initiatives, dependencies, and resourceallocation with custom reporting and automated workflows
• Proactive risk identification and intervention with demonstrated ability to identify projectrisks, performance gaps, and budget / performance disconnects 2-3 months before criticalissues
• Regulatory project experience managing projects with compliance timelines and successfullyrecovering troubled projects through proactive intervention
• Governance and monitoring expertise developing RACI matrices, dynamic dashboards,structured governance, and integrating project tracking with budget oversight
• Predictive analysis capabilities using systematic monitoring to identify opportunitiesproactively rather than reactive problem-solving
• Diverse experience valued : We recognise that relevant experience may come from varioussectors including healthcare, manufacturing, technology, consulting, or public sectoroperations

Are you...?

• Open to feedback and continuous learning
• Willing to adapt approaches based on evidence and stakeholder feedback
• Able to exhibit collaborative leadership style with ability to influence
• Able to think outside the box while maintaining regulatory compliance
• Proactive
• Good communicator

Enjoy a more rewarding choice

We support our people through every stage of their journey with us. Our flexible reward platform puts you in control, empowering you to tailor your benefits to fit your lifestyle, priorities, and what matters most to you. With 25 days of annual leave that grows with your service, the flexibility to purchase additional days, and two dedicated volunteering days each year, your time off is truly yours to enjoy, recharge, and give back. We prioritise your health with private medical insurance, life assurance, critical illness cover, and income protection.

Whether you're growing your family or pursuing new adventures, our enhanced maternity and paternity leave, sabbaticals, and hybrid working policies are here to support you through life’s most meaningful moments. Financial wellbeing matters too, which is why we offer an enhanced pension scheme, access to a discount store, and free financial coaching through Bippit.

To help you grow with confidence, we offer a structured training and development programme tailored to your role and department, equipping you with the tools, knowledge, and support you need to thrive.