Senior Manager, Medical Operations Excellence

Teva; Eastwick; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global biopharmaceutical leader is seeking a Senior Manager, Medical Operations Excellence. This role ensures operational excellence by overseeing strategic initiatives within the Medical Affairs Team. The ideal candidate will have a strong background in project management and process improvement, with the ability to drive performance and efficiency. Located in the UK, the position emphasizes stakeholder management, regulatory understanding, and a commitment to bettering patient outcomes in the healthcare field.

Benefits

25 days of annual leave

Private medical insurance

Flexible reward platform

Qualifications

• Bachelor's degree in business administration, operations, or related analytical discipline.
• Professional project management certification (PMP, PRINCE2, Agile).
• Extensive experience of managing strategic plan execution.

Responsibilities

• Ensure operational excellence and support strategic initiatives.
• Lead data-driven process transformation to deliver efficiency gains.
• Manage project portfolio oversight and develop project dashboards.

Skills

Process improvement expertise

Project management capabilities

Stakeholder management

Regulatory project experience

Education

Bachelor's degree

Professional project management certification

Master's degree (MBA) or equivalent

Tools

M365 Loop

SharePoint

Planner

Job description

Who we are

Teva Pharmaceuticals is a global biopharmaceutical leader, one that operates across the full spectrum of innovation to reliably deliver medicines to patients worldwide. For over 120 years, Teva's commitment to bettering health has never wavered. Today, the company's global network of capabilities enables its 37,000 employees across 57 markets to advance health by developing medicines for the future while championing the production of generics and biologics. If patients have a need, we are already working to address it. At Teva we are all in for better health. Join us on our journey of growth!

Preferred Location

Office based with multi‑site support for Ridings Point, Harlow and Ireland

The opportunity

As a key member of the medical Affairs Team, we are seeking a dynamic Senior Manager, Medical Operations Excellence to join our UK & IE Medical Affairs organization. This pivotal role offers the opportunity to ensure operational excellence, support key strategic initiatives, and make a meaningful impact on patient outcomes through effective medical operations management.

Success in this role will be measured by

• Demonstrable improvements in process efficiency
• Stakeholder satisfaction with medical operations
• On‑time project delivery
• Proactive identification of operational risks

Process Optimisation & Continuous Improvement Leadership

Lead data‑driven process transformation utilising Lean, Six Sigma, or structured improvement frameworks to deliver measurable efficiency gains and cost reductions.

Conduct comprehensive process analysis including current‑state mapping, root cause analysis, stakeholder journey mapping, and quantitative measurement to identify opportunities and establish baseline metrics.

Design and implement future‑state processes with demonstrable track record of achieving specific outcomes (cycle time reduction, error reduction, satisfaction increases) through collaborative cross‑functional redesign.

Project Tracking & Performance Management Leadership

Manage project portfolio oversight using advanced tools (M365 Loop, Planner, SharePoint) to track multi‑workstream initiatives, dependencies, resource allocation, and critical milestones across Medical Affairs operations.

Develop dynamic project dashboards providing real‑time visibility into project health, budget utilisation, timeline adherence, and resource constraints with automated alerts for variance and risk indicators.

Medical KPI Tracking & Performance Management

Oversee multi‑level KPI performance across MSL quantitative/qualitative metrics, training indicators, and medical brand plan measures through automated tracking systems and performance dashboards.

Foster accountability by partnering with MSL Managers and Therapy Area Leads to set targets, monitor progress, and implement corrective actions for performance deviations.

Monthly Reporting & Communications Management

Produce comprehensive monthly reports consolidating budget performance, MSL field activity metrics, brand and therapy area insights, and medical information trends into executive‑ready analytics and recommendations.

Develop integrated reporting frameworks that synthesize cross‑functional data into actionable insights, highlighting performance against targets, emerging trends, and strategic implications for leadership decision‑making.

Monthly and Quarterly Budget Tracking

Manage proactive budget oversight through systematic monitoring, variance analysis, and trend identification, linking financial performance to KPIs and project delivery milestones.

Manage stakeholder budget accountability by conducting monthly tracking meetings with Therapy Area Leads, addressing variances, and ensuring alignment between spend and strategic priorities.

Medical Affairs Brand Plan Orchestration & Performance Management

Partner with Therapy Area Leads to translate brand strategies into operational roadmaps with defined milestones, resource requirements, and success metrics across the medical affairs portfolio.

Establish monitoring frameworks with therapy area‑specific KPIs and progress tracking systems that provide real‑time visibility into strategic delivery and execution gaps.

Medical Affairs Capability Mapping, Development & Tracking

Conduct capability assessments across Medical Affairs teams to identify skill gaps, competency levels, and development needs aligned to strategic objectives.

Design development programs including training plans and skill‑building initiatives to address gaps and enhance team performance.

Your experience and qualifications

• Bachelor's degree in business administration, Operations Management, Engineering, Life Sciences, or related analytical discipline.
• Professional project management certification (PMP, PRINCE2, Agile / Scrum Master) or equivalent demonstrated competency.
• (Highly Desirable) Master's degree in business administration (MBA), Operations Management, or Process Improvement and/or process improvement certification (Lean Six Sigma Green Belt / Black Belt, Lean Management, Change Management).
• Extensive experience of managing strategic plan execution across multiple functions with demonstrated ability to translate strategies into operational roadmaps and tracking systems.
• Proven stakeholder accountability management ensuring senior stakeholders' responsibility for delivery while maintaining productive relationships and managing competing priorities.
• Process improvement expertise with track record of facilitating cross‑functional redesign, managing resistance, and implementing changes that delivered measurable outcomes (cycle time reduction, error reduction, satisfaction increases).
• Process improvement methodology proficiency in Lean, Six Sigma, or structured frameworks with ability to translate complex regulatory / compliance requirements into streamlined workflows.
• Advanced project management capabilities including expert proficiency in tools (Loop, Planner, SharePoint), tracking multi‑workstream initiatives, dependencies, and resource allocation with custom reporting and automated workflows.
• Proactive risk identification and intervention with demonstrated ability to identify project risks, performance gaps, and budget / performance disconnects 2‑3 months before critical issues.
• Regulatory project experience managing projects with compliance timelines and successfully recovering troubled projects through proactive intervention.
• Governance and monitoring expertise developing RACI matrices, dynamic dashboards, structured governance, and integrating project tracking with budget oversight.
• Predictive analysis capabilities using systematic monitoring to identify opportunities proactively rather than reactive problem‑solving.
• Diverse experience valued: We recognise that relevant experience may come from various sectors including healthcare, manufacturing, technology, consulting, or public sector operations.

Are you...

Open to feedback and continuous learning.

Willing to adapt approaches based on evidence and stakeholder feedback.

Able to exhibit collaborative leadership style with ability to influence.

Able to think outside the box while maintaining regulatory compliance.

Proactive.

Good communicator.

Enjoy a more rewarding choice

We support our people through every stage of their journey with us. Our flexible reward platform puts you in control, empowering you to tailor your benefits to fit your lifestyle, priorities, and what matters most to you. With 25 days of annual leave that grows with your service, the flexibility to purchase additional days, and two dedicated volunteering days each year, your time off is truly yours to enjoy, recharge, and give back. We prioritise your health with private medical insurance, life assurance, critical illness cover, and income protection.

Whether you're growing your family or pursuing new adventures, our enhanced maternity and paternity leave, sabbaticals, and hybrid working policies are here to support you through life's most meaningful moments. Financial wellbeing matters too, which is why we offer an enhanced pension scheme, access to a discount store, and free financial coaching through Bippit.

To help you grow with confidence, we offer a structured training and development programme tailored to your role and department, equipping you with the tools, knowledge, and support you need to thrive.

Reports To

Senior Medical and Technical Director

Teva's Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, colour, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.