Senior Lettings Consultant

Stirling Ackroyd; Guildford; On-site; GBP 45,000; Full time

Job summary

A prominent estate agency in Guildford is seeking a Senior Lettings Consultant to join their team. The role involves identifying business opportunities, booking property viewings, and negotiating tenancies. Ideal candidates will have experience in lettings, excellent sales, and customer service skills. The position offers competitive OTE of up to £45,000 and a supportive team environment, with opportunities for professional development and career growth.

Benefits

Access to an Employee Assistance Programme

Retail discounts

Regular awards & incentives

Generous holiday allowance

Excellent parental leave policy

Structured training & support

Responsibilities

• Identifying new business opportunities and registering new applicants
• Booking and carrying out property viewings
• Negotiating and agreeing tenancies
• Supporting the Branch Manager where applicable
• Delivering exceptional customer service over the phone and face to face
• Achieving personal and branch sales targets
• Representing the company in a professional manner
• Building strong relationships internally and externally

Skills

Prior experience working as a residential Lettings Consultant

Excellent sales ability

High level of customer service skills

Good telephone manner and positive attitude

Ability to negotiate

Tenacity and self-starter

Ability to build and nurture relationships

Responsive to change

A full UK driving license

Job description

Job Title: Senior Lettings Consultant

Location: Guildford

Brand: Stirling Ackroyd

Salary: OTE of up to £45,000.00 per annum

Hours: Monday - Thursday; 8:45am - 6.00pm, Friday; 8:45am - 5pm, Saturday; 10:00am - 4:00pm (on rota basis). When required to work a Saturday you will be awarded half a day in lieu.

Driving Licence: Please note, that you must have a full UK Driving Licence.

Job Summary and Key Responsibilities

Do you have a solid background in customer service? Are you looking to join a well-established Estate Agency? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career.

The role of a Senior Lettings Consultant is exciting and rewarding!

Duties will include

• Identifying new business opportunities and registering new applicants

• Booking and carrying out property viewings

• Negotiating and agreeing tenancies

• Supporting the Branch Manager where applicable

• Delivering exceptional customer service over the phone and face to face

• Achieving personal and branch sales targets

• Representing the company in a professional manner

• Building strong relationships internally and externally

Skills required

• Prior experience working as a residential Lettings Consultant.

• Excellent sales ability.

• High level of customer service skills.

• Good telephone manner and positive attitude.

• The ability to negotiate.

• Tenacity and be a self-starter with the drive to succeed.

• Ability to build and nurture trusted relationships at all levels.

• Be responsive to change.

• A full UK driving license

What we can offer you

• Proven track record for career growth and advancement within the company

• Market leading training and ongoing professional development

• Supportive and collaborative team environment

Benefits

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.

• Retail discounts.

• Regular awards & incentives for Top achievers.

• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.

• Excellent parental leave & company fertility policy in place.

• Structured training & support.

Stirling Ackroyd as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.