Senior ITAM Solutions Specialist

Phoenix Software; Pocklington; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading IT solutions provider based in Pocklington is looking for a Senior ITAM Solutions Specialist to support sales teams and drive revenue. The ideal candidate will have significant expertise in ITAM and FinOps, with at least 5 years experience in similar roles. This position includes remote flexibility with monthly office visits and offers a collaborative culture focused on skill development. Strong communication and relationship-building skills are essential to articulate the benefits of ITAM to clients.

Qualifications

• Minimum 5 years’ experience in ITAM, SAM and/or FinOps sales or pre-sales.
• Strong understanding of ITAM and FinOps methodologies and their role in enabling digital transformation.
• Proven experience scoping, developing and supporting ITAM/FinOps sales cycles.

Responsibilities

• Provide expert ITAM and FinOps pre-sales support.
• Work with Account Managers to drive new revenue and grow existing accounts.
• Attend customer meetings to scope needs and understand commercial drivers.

Skills

ITAM experience

FinOps knowledge

Microsoft licensing

Communication skills

Relationship building

Detail-oriented

Teamwork

Job description

Overview of the role

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, andcollaboration tools.

We are nowvery excitedtogrow ourteam further by hiring aSenior ITAMSolutionsSpecialist who willdrive engagement and revenue by supporting ourvarioussales teams.

What will you be doing?

• Provide expert ITAM and FinOps pre‑sales support, qualifying opportunities and guiding them through the full sales lifecycle.
• Work with Account Managers and BDMs to drive new revenue, grow existing accounts and shape customer requirements into compelling proposals and Statements of Work.
• Maintain broad knowledge of ITAM and FinOps solutions to confidently articulate value, demonstratecapabilities and support RFPs, whiteboarding and solution design.
• Attend customer meetings to scope needs,validaterequirementsand understand commercial drivers.
• Supportaccuratepipeline management, forecasting and opportunity updates.
• Contribute to successful proofs of concept aligned to defined success criteria.
• Document end‑to‑end solution designs, including scope, deliverables,milestonesand commercials.
• Collaborate with sales teams to remove barriers, manage risk, improve winratesand drive predictable revenue.
• Lead commercial discussions and ensure all contracts, SOWs and governance documentation are completed correctly.
• Manage smooth handovers to Service Delivery and remain engaged through customer progress reviews.
• Feed customer insights into product and service development and keep sales teams updated on industry trends and product changes.
• Support marketing and enablement activities, including campaigns, events,webinarsand new service launches.
• Meet targets and upholdhigh standardsof customer service throughout all engagements.

Why should you apply?

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise thatit’sour people who are the heart of everything we do.

We do this by providing the encouragement,supportand skill development that you need to be thevery bestyou can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.

What are we looking for?

The right person for this role willhavedeep experience in a similar role and will be a subject matter expert on all things ITAM and FinOps. You will be comfortable in a similar Pre‑Sales role and be able to articulate the commercial benefits of ITAM toourcustomers.

Key Skills & Experience

• Minimum 5 years’ experience in ITAM, SAM and/or FinOps sales or pre‑sales.
• Strong understanding of ITAM and FinOps methodologies and their role in enabling digital transformation.
• Proven experience scoping,developingand supporting ITAM/FinOps sales cycles.
• Strong Microsoft licensing knowledge and the ability to define and shape effective customer solutions.
• Excellent communication and presentation skills, both in-person and virtual.
• Strong relationship‑building skills with the ability to establish credibility and trust with customers.
• Detail‑oriented, methodical and able to produce clear,accurate documentation.
• Professional, personable and confident, consistently demonstrating enthusiasm and teamwork.
• Driven to create measurable value for both the customer and Phoenix Software.

Practical stuff

Where is the role based?
Our HQ is Pocklington (YO42) and this role can be remote with regular monthly visits to the office.

How many interviews?
Following a screen with the Recruitment Team you can expect a two‑stage interview process, one online and one in‑person.

What are the benefits?
You can read about the benefits on offer here 😊

Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.