Senior IT Technician

Reed Technology; Saighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology services company in Chester is seeking a Senior IT Technician to provide advanced technical support on-site. The role involves troubleshooting, installation, and managing user accounts. Candidates must have experience in IT support, knowledge of operating systems, and a clear Enhanced DBS. This is a rolling contract position offering £19 per hour.

Qualifications

• Proven experience in a similar IT support or technician role.
• Strong knowledge of operating systems and networking.
• Experience with Active Directory and Office 365 administration.

Responsibilities

• Provide advanced technical support for hardware and software issues.
• Install and configure desktops, laptops, and peripherals.
• Manage user accounts and security settings.

Skills

Technical support

Windows and Mac OS

Networking

Troubleshooting

Cloud platforms

Job description

Overview

Senior IT Technician in Chester – on-site 5 days a week. £19 per hour. YOU WILL NEED TO BE IMMDIATELY AVAILABLE AND HAVE A CLEAR ENHANCED DBS TO BE CONSIDERED FOR THIS ROLE

Our client in Chester is currently looking for a Senior IT Technician to cover some long term sickness. This will be rolling contract and will be on-site 5 days a week.

Responsibilities

• Provide advanced technical support for hardware, software, and network issues, acting as an escalation point for junior technicians.
• Install, configure, and maintain desktops, laptops, mobile devices, printers, and other peripherals.
• Manage user accounts, permissions, and security settings across various platforms (e.g., Active Directory, Office 365, Google Workspace).
• Monitor and maintain network infrastructure, including switches, routers, wireless access points, and cabling.
• Support the deployment and management of cloud-based services and applications.
• Ensure regular system backups, disaster recovery planning, and data security compliance.
• Liaise with third-party vendors and service providers for procurement, support, and warranty issues.

Qualifications

• Proven experience in a similar IT support or technician role.
• Strong knowledge of Windows and Mac operating systems, networking, and cloud platforms.
• Experience with Active Directory, Group Policy, and Office 365 administration.
• Excellent troubleshooting and problem-solving skills.
• Have a full and clear Enhanced DBS