Senior IT Application Engineer

Algolia; United Kingdom; Remote; GBP 99,000 - 125,000; Full time

Job summary

A high-growth SaaS company is seeking a Senior IT Application Engineer. This role involves managing IT environments, coordinating with vendors, and administering tech stacks like Okta and Gsuite. The ideal candidate has over 7 years of experience and a Master's in Computer Science. It offers a flexible work environment with competitive compensation ranging from $133,000 to $166,667 USD.

Qualifications

• 7+ years of technical support experience.
• 7+ years managing IT environments.
• Experience at a high growth stage ($50-200M ARR range).

Responsibilities

• Manage software and service relationships with vendors.
• Master the Algolia user tech stack.
• Administrate the IS and IAM tech stack.
• Coordinate across teams for internal SaaS deployments.
• Maintain safety with Information Security and Infrastructure.
• Create documentation for end users.
• Engage in developing less experienced engineers.

Skills

Technical support experience

Managing IT environments

Expertise with macOS

Expertise with Windows

Familiarity with Linux

Education

Masters in Computer Science or equivalent

Tools

Okta

Gsuite

Atlassian

Obsidian

Slack

Job description

Overview

Algolia is an aggressively positioned, post-series D SaaS company focused on AI driven Search as a Service. We are looking for a Senior IT Application engineer for a remote position in the United States. This is a succession position that will be split 70/30 in application management and project management. This position may have up to 10% travel.

The Algolia IT team cares about the needs of our organization and the satisfaction of our end users. We are candid in communicating what needs to be done and we have the grit to see myriad tasks and projects completed during daily and quarterly timeframes. We trust each other, demonstrate respect for each other and are willing to ask for and provide help to each other.

FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. While we have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest, we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees.

Please note that positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the nature of the role it may be available with either a hybrid-remote or in-office schedule.

Responsibilities

• Manage software and service relationships and associated contracts with major vendors.
• Study and master the Algolia user tech stack, inside and outside of IT, including both fine-level details and overarching strategic goals.
• Administrate the IS and IAM tech stack with specialization in Okta, Gsuite, Atlassian, Obsidian and Slack.
• Coordinate across Algolia teams to design and manage effective and efficient internal SaaS deployments.
• Ally with Information Security and Infrastructure teams to maintain the safety of our people and products.
• Create documentation to enable end users to interact with our hardware and software systems.
• Engage in the development of less experienced engineers.

Requirements

• 7+ years of technical support experience.
• 7+ years managing IT environments.
• A Masters in Computer Science or its equivalent.
• Expertise with macOS and Windows as well as familiarity with Linux.
• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)

Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Compensation: The annual base salary compensation range for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

Remote US: Base Salary Pay Range

$133,000 - $166,667 USD