Senior Infrastructure Lead

Espire Infolabs; Egham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading IT service provider in Egham is seeking an Infrastructure Services Consultant to lead technical architecture and provide consultative support for IT Operations. The ideal candidate will monitor system alerts, manage 2nd and 3rd line incidents, and oversee cloud services administration. Strong experience in Active Directory and problem management is required, along with excellent documentation skills. This position offers a hybrid work model within a collaborative team environment.

Qualifications

• Experience with Incident and Service request management.
• Strong analytical and problem-solving skills.
• Ability to create process and technical documentation.

Responsibilities

• Monitor alerts and review IS issues.
• Provide 2nd and 3rd line support.
• Administer cloud services and manage licenses.

Skills

Monitoring of Alerts

Root cause analysis

Cloud Services administration

Active Directory management

Azure AD administration

Tools

VMWare

Forti manager

AWS

Job description

Infrastructure Services(Infra) Consultant

Job Description

location : Egham UK

work Type : hybrid

ROLE SUMMARY

Infrastructure service consultant is lead technical, architect and consultative resource forIT Operation team and work closely with Operation, Service desk and PMO team to deliver IT Services BAU and Project work and ensure to run smooth IT Services

ROLESANDRESPONSIBILITIES

• Monitoring of Alerts, replication and review of IS issues.
• 2ndand 3rdline incident and Service request management.
• Root cause analysis and problem management.
• Active directory, DNS, DHCP, File and print services administration and management.
• Supported OpCos IT service administration and management.
• 2nd& 3rdline support for all Wintel, AD, DNS, DHCP, RSA, Certificate Authority, RDWEB, Trillex EPO, Encryption and all services etc.
• Azure AD Connect and ADFS administration and management
• Perimeter Services & WAN / LAN implementation and support
• Forti manager and Analyzer administration and management.
• Voice (Mitel cloud PBX) administration.
• Process and technical Documentation.
• Cloud Services administration and management (AWS workspace, O365 License allocation, O365, EMS, SharePoint, MS Team and Intune Administration etc.)
• VMWare & vCenter...