Senior Infrastructure Engineer

ECS Resource Group Ltd; Watford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A technology solutions provider in Watford is seeking an experienced IT Infrastructure Engineer specializing in Azure migration and deployment. You will provide senior-level technical support for infrastructure services, ensuring operational stability while contributing to strategic design projects. Ideal candidates will have strong experience in Azure, a security-first mindset, and excellent problem-solving skills. The role offers a hybrid work model, with a focus on both on-prem and cloud environments.

Qualifications

• Strong experience in Microsoft Azure infrastructure and services.
• Proven track record in supporting and managing infrastructure environments (on-premise and cloud).
• Ability to provide senior-level technical support and resolve complex issues.

Responsibilities

• Provide 3rd line technical support for infrastructure services.
• Support design and implementation of infrastructure solutions.
• Lead and assist with problem management, including patching and configuration changes.

Skills

Microsoft Azure infrastructure

Technical support

Problem-solving

Communication

Stakeholder engagement

Job description

Job Title: IT Infrastructure Engineer (Azure Migration & Deployment)

Location: Watford (Preferred)

Hybrid after probation (3 days onsite, 2 days WFH non-consecutive)

Contract: Full-time, Permanent | 3-Month Probation

We are seeking an experienced, proactive Senior Infrastructure Engineer to support and evolve our IT estate across on-prem servers, cloud platforms, and network services. You'll ensure operational stability while contributing to strategic design and transformation projects.

This role offers broad exposure to diverse technologies and providers. The ideal candidate combines strong technical skills, a security-first mindset, solid problem-solving abilities, and the confidence to contribute to design discussions and ongoing service improvements.

Your responsibilities in the role

• Provide 3rd line technical support for infrastructure services, ensuring operational stability and performance.
• Support the design and implementation of infrastructure solutions, contributing best practice and operational insight.
• Lead and assist with problem management, including patching, configuration changes, and service restoration.
• Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities.
• Manage the deployment, release, and transition of IT services, adhering to established change control processes.
• Ensure all solutions are implemented with IT security at the core, supporting the organisation's security accreditations.
• Liaise effectively with internal teams, users, and external service providers, ensuring high levels of service delivery.
• Maintain accurate documentation and promote effective knowledge management practices.

Essential Qualifications

• Strong experience in Microsoft Azure infrastructure and services.
• Proven track record in supporting and managing infrastructure environments (on-premise and cloud).
• Ability to provide senior-level technical support and resolve complex issues.
• Security-conscious approach to design, implementation, and operations.
• Excellent communication and stakeholder engagement skills.