Senior Information Governance Officer

Surrey County Council; Horsell; Hybrid; GBP 36,000 - 40,000; Full time

Job summary

A local authority in England is hiring three Senior Information Governance Officers to join a newly formed team in Woking. The roles offer a starting salary of £36,873 per annum, with a hybrid working model. Responsibilities include managing data confidentiality and stakeholder inquiries while ensuring compliance with legislation. Competitive benefits include generous leave and well-being support.

Benefits

26 days' holiday, rising to 31

Option to buy additional leave

Local government pension

Employee Assistance Programme

Well-being and lifestyle discounts

Qualifications

• Experience in managing a caseload with timeframes.
• Understanding of relevant legislation for data disclosure.
• Familiarity with electronic document management systems.

Responsibilities

• Read and redact information.
• Act as a point of contact for clients and stakeholders.
• Provide timely advice to internal and external queries.
• Demonstrate confidentiality with data management.

Skills

Excellent time management skills

Proven knowledge of redaction

Ability to work flexibly

Meticulous eye for detail

Excellent communication skills

Awareness of Data Protection and Information Governance

Job description

• Location: Victoria Gate, Chobham Road, Woking, GU21 6JD

Description

This position has a starting salary of £36,873 per annum, based on a 36 hour (full-time) working week.

We are excited to be hiring three new Senior Information Governance Officers to join our fantastic, newly formed Information Governance Team based at Victoria Gate in Woking. As a team we work across different locations in Surrey, with these roles being open to hybrid working where you will split your time between collaborating with colleagues in the office and working flexibly.

We have three positions available, including one part time position at 18 hours per week.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Role

This is a fantastic opportunity to join a newly formed Information Governance Team, created as part of our Organisation Redesign Programme. We're placing data—its access, use, and management—at the heart of how we deliver high-quality services to our residents. Our team is growing, with exciting roles available across key areas including data protection, disclosure requests, records management, and preparations for local government reorganisation. We're launching a new, accessible 'front door' service to support the many teams and partners we advise, helping the Council harness the power of digital and data to transform how we work and improve accessibility for all.

As part of this vibrant and forward-thinking team, you'll help shape innovative ways of working and embed new processes that make a real difference. You'll collaborate with technical specialists on complex matters, supporting over 10,000 staff and residents across Surrey.

This is a fast paced and interesting role, where no two days are the same! Your key responsibilities as a Senior Information Governance Officer will include:

• Reading and redacting information
• Acting as a point of contact for internal and external clients
• Answering queries from both internal and external stakeholders, providing timely, clear and effective advice
• Using electronic document and case management systems, demonstrating an understanding of confidentiality

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• Excellent time management skills as you will take responsibility for managing your own caseload. We work to set timeframes to comply with legislative deadlines
• A proven knowledge of redaction as we can only disclose data within the parameters of relevant legislation
• Ability to work flexibly as you may be assigned different tasks within the Information Governance team to meet service needs
• A meticulous eye for detail and ability to remain highly focussed as we work with highly sensitive, complex and confidential data on a daily basis
• Excellent communication skills to keep an open dialogue with all stakeholders throughout the process. You will be working closely with other departments and external agencies
• An awareness of Data Protection and Information Governance, such as GDPR

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 5th October with interviews planned for the week commencing 13th October 2025. Interviews will take place at Victoria Gate in Woking.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Charlotte Strugnell by e-mail at [e-mail] .

We look forward to receiving your application, please click on the apply online button below to submit.

A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.