Senior ICT Technician

Xact Placements Limited; High Wycombe; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Senior ICT Technician based in High Wycombe. This full-time role involves maintaining IT hardware and services at a school, with emphasis on technical issue management and upgrading installations. Candidates should have a minimum of 3 years' experience in a similar role, excellent communication skills, and proficiency in Office 365. Salary ranges from £30,000 to £35,000 per annum, depending on experience.

Qualifications

• 3+ years’ similar experience ideally within education.
• Skilled in upholding the quality of school computer equipment.
• Capable of resolving technical problems.

Responsibilities

• Settle and manage any technical issues that impact operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software.
• Complete a wide range of technical duties related to the computer network and desktop services.

Skills

Excellent customer service and communication skills

High level knowledge of common user applications

Skilled in using Office 365

Job description

Are you looking for a new exciting opportunity working as a Senior ICT Technician to be based in High Wycombe?

You will be responsible for the maintenance of all IT Hardware and Services at a school, as well as well as supporting the them in improving the standard of their ICT provisions.

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

• 3+ years’ similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.

Salary

• £30,000-£35,000 per annum, depending on experience