Senior HR Operations Manager

ZipRecruiter; Leeds; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading HR solutions provider in Leeds is looking for an experienced Senior HR Operations Manager to lead their HR team. This role focuses on driving operational excellence and ensuring seamless HR processes and policies. The ideal candidate will have a proven track record in HR leadership, strong stakeholder management skills, and a commitment to corporate social responsibility. Exceptional benefits and a competitive salary are offered for this full-time position.

Benefits

Bupa private medical cover

4x salary life assurance

Royal London pension scheme

Car lease via salary sacrifice

Enhanced parental leave

25 days holiday + bank holidays

Qualifications

• Proven experience leading HR and Reward & Recognition teams.
• Strong understanding of HR legislation and regulated environments.
• A track record of driving change and operational excellence.

Responsibilities

• Lead and inspire a HR team to deliver seamless operations.
• Design and implement effective HR policies and pay structures.
• Oversee payroll operations to mitigate business risk.

Skills

Leadership in HR

Stakeholder management

Analytical thinking

Communication skills

Tech-savviness

Tools

Microsoft Office

Job description

Job Description

Join Us as Senior HR Operations Manager

Location: Leeds Salary: Competitive + exceptional benefits Contract Type: Full-time and Permanent

Overview

As we continue to grow and evolve, we’re looking for a passionate and experienced Senior HR Operations Manager to lead the charge in shaping our HR operations. This is a high-impact role where you’ll drive operational excellence, lead a small but mighty team, and collaborate across the business to deliver best-in-class HR processes, policies, and systems. You’ll be at the heart of our people strategy—ensuring our benefits are industry-leading, our payroll runs like clockwork, and our HR infrastructure supports a thriving, inclusive workplace.

What You’ll Be Doing

You’ll lead and inspire a team of two, working closely with the wider HR function and key stakeholders to deliver seamless HR operations. Your responsibilities will include:

• Designing and implementing effective HR policies, procedures, and pay structures
• Managing our company vehicle fleet in line with safety and commercial standards
• Enhancing our total benefits offering to attract and retain top talent
• Leading annual HR processes including surveys and pay reviews
• Overseeing payroll operations and mitigating business risk
• Building strong relationships with internal teams, external providers, and trade unions
• Ensuring pension administration is accurate and compliant
• Staying ahead of legislative changes (e.g. pay reporting, living wage)

Who You Are

You’re a strategic thinker with a hands-on approach. You bring emotional intelligence, commercial acumen, and a passion for people. You’ll thrive in a fast-paced, growing environment and be confident influencing at all levels.

You’ll need to show:

• Proven experience leading HR and Reward & Recognition teams
• Strong understanding of HR legislation and regulated environments
• A track record of driving change and operational excellence
• Excellent stakeholder management and communication skills
• Analytical thinking and a solutions-focused mindset
• Confidence, diplomacy, and resilience in challenging situations
• Tech-savviness, especially with Microsoft Office and HR systems
• A commitment to corporate social responsibility and ethical decision-making

What We Offer

We believe in rewarding our people with more than just a salary. Here’s a snapshot of our standout benefits:

Core Benefits

• Bupa private medical cover*
• 4x salary life assurance*
• Royal London pension scheme
• Car lease via salary sacrifice**
• Enhanced maternity/paternity/adoption pay
• Free Company Shop membership

Lifestyle & Wellbeing

• 25 days holiday + bank holidays
• Holiday Flex – buy extra days**
• Discounts at top retailers
• Simply Health cashback & virtual GP*
• Cycle to work scheme**
• Taste Card & Tickets for Good

Career & Support

• Training & development opportunities
• Employee Assistance Programme
• Service recognition
• Flexible working patterns
• Wellbeing support
• Free Will service
• Subsidised sick pay cover

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below Living Wage