Senior Healthcare Assistant - Hospice at Home

NHS; Torquay; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading healthcare provider in Torquay is seeking a compassionate Senior Healthcare Assistant for its Hospice at Home team. In this permanent role, you will provide essential care to patients nearing the end of their lives, ensuring comfort and support for both patients and their families. Applicants should possess NVQ Level 3 in Health and Social Care and demonstrate excellent communication skills. This position covers various shifts throughout the week, offering a meaningful career in a supportive environment.

Benefits

Free parking on site

Uniform provided

Opportunities for career development

Qualifications

• Proven care experience in a healthcare setting or hospice.
• Able to work in patients' homes and provide personal care.
• Commitment to continuous learning and development.

Responsibilities

• Provide personal care to patients at home.
• Support families emotionally and after death procedures.
• Document care in the electronic database.

Skills

Excellent customer service

Ability to work independently

Friendly and welcoming demeanor

Education

NVQ Level 3 or equivalent in healthcare

Palliative care module

Job description

Senior Healthcare Assistant - Hospice at Home

Band B £25,034 to £26,598 (pro rata) per annum depending on experience

Permanent

It is a privilege to enter a home and support a patient and their loved ones

Could you help us to provide care to patients at the end of their lives?

Our Hospice at Home team are passionate about providing the highest quality of care and support to a patient and their loved ones.

To be successful in this role you will need proven care experience, an NVQ level 3 in Health and Social Care or equivalent, and be passionate about providing good quality palliative care to people in their own homes. You will also be an excellent communicator and able to work well on your own, within a very supportive team.

This role covers shifts across 7 days a week.

Main duties of the job

Our Senior Healthcare Assistants (SHCAs) work as part of a caring, inclusive and supportive team all with the same passion, compassion, knowledge and skills to support both the patient and their loved ones in their own homes at a difficult and precious time.

We provide free parking on site, uniforms, excellent induction, meaningful annual reviews and the encouragement to develop your skills and progress your career if you wish. We work together with passion and pride in an environment where people are caring, considerate, inclusive and welcoming. It can be tough. We dont shy away from that. But youll see clearly see the importance and impact of your work and feel recognised and part of something remarkable.

If you want to feel personal fulfilment from a career with real meaning, consider Rowcroft Hospice. We offer purposeful work in a uniquely progressive environment.

About us

Working with Rowcroft Hospice

Rowcroft Hospice is an independent charity that provides comfort, support and specialist care to over 2,000 patients and their loved ones across South Devon each year. Our Vision is to make every day the best day possible for patients, and those closest to them, living with life-limiting illnesses in South Devon.

For more Information

Please see bthe Job Description and Person Specification for this role.

For more information or an informal discussion about the role please contact Vernon Davis, Hospice at Home Team Leader, on 01803 210822 or via email at [e-mail]

Closing date: 11.59pm Sunday 15th February 2026

Interview date: Friday 27th February 2026

Job responsibilities

Job Title: Senior Healthcare Assistant - Hospiceat Home

Band: BandB

Location: RowcroftHospice

Reporting to: Hospiceat Home Nurse in Charge

Job purpose: OurVision is to make every day the best day possible for patients, and thoseclosest to them, living with life-limiting illnesses in South Devon. As Senior Healthcare Assistant you willdeliver this by working alongside a Hospice at Home Sister providingprofessional care and support to our patients and families in their own homes

OurValues:

Honesty & Integrity Generosity of Spirit Respect Team Player

Key Roles and Responsibilities

• Attend to patients in their ownhomes, providing personal care such as feeding, washing and repositioning andgiving medications.
• Sit with patients to allowfamilies/carers to rest, liaising with the Sister on duty to report changes incondition, a need for medication or to ask for assistance.
• Provide emotional support tofamilies.
• Support Registered Nurses andSisters with care after death.
• Provide after death informationfor families, including contacting funeral directors, certification of deathand bereavement support.
• Document care given on theelectronic database used by the hospice.
• Take reasonable care for your own safety and thesafety of others. Adhere to all Health& Safety requirements, including Covid-19 secure processes and procedures.
• Promote a culture of continuous learning anddevelopment and wellbeing. Identify your own learning anddevelopment needs and ensure your mandatory and essential training is up todate. Help to create an environment that is continuallycritically questioning practice and promoting learning.
• Playan active part in team meetings and ensure your mandatory and other relevanttraining is kept up-to-date.

This list can never be exhaustive but covers mostof the work youll be doing - always with talent, initiative and a commitmentto great customer service.

InfectionPrevention

All Rowcroft Hospice employees in both clinicaland non-clinical roles are required to adhere to theInfection Preventionand Control Policies and make every effort to maintain high standards ofinfection control at all times to reduce the burden of Healthcare AssociatedInfections including MRSA.

Youagree to the following responsibilities:

• To decontaminate your hands prior to and afterdirect patient care or contact with the patient's surroundings;
• To take part in mandatory infection controltraining provided;
• To responsibly manage your own infections (otherthan common colds and illness) that may be transmittable to patients, includingto contact Occupational Health for guidance.

Placeof Work

Thisrole has been identified as a Fieldworker (role could be carried out at a Rowcroft site or other location,including home, subject to the varying needs of the role. Will spend planned time at Rowcroft sites orother locations as the role requires which could include patient homes andRowcroft and non-Rowcroft locations to meet the needs of the service).

Thiswill be fully discussed and agreed with the postholder to meet individual andbusiness needs.

Person Specification

Experience

• Experience in a healthcare setting
• Experience in the community or in a hospice

Qualifications

• NVQ Level 3 or equivalent in healthcare
• Palliative care module

Knowledge and Skills

• Excellent customer service towards all internal and external customers.

Personal Requirements

• Access to transport.
• Able to work on your own in peoples homes, including overnight.
• Friendly, welcoming and inclusive.
• A positive can do attitude and a problem solving approach.
• A commitment to continually learn and develop.
• Leadership through creative problem solving, a positive can-do attitude and a willingness and desire to ensure all who come into contact with Rowcroft have the best possible experience.
• Proven ability to be part of a committed and hardworking team in line with the ethics and values of Rowcroft Hospice, acting in the best interests of Rowcroft at all times.
• Willing and able to volunteer for at least one Rowcroft event each year.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.