Senior Health Care Support Worker - POPD

NHS; Wigan; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in the UK is seeking a Senior Health Care Support Worker to join a Paediatric Team in their Outpatient department. The role involves providing high quality personal care, communicating effectively with a multi-disciplinary team, and ensuring a safe environment for children and their families. Applicants must have NVQ 2 Level 2 in Health and Social Care and possess excellent communication and interpersonal skills. This position requires driving across multiple locations in the Wigan and Leigh area.

Qualifications

• Effective level of numeracy and literacy skills.
• Understanding of confidentiality is required.
• Proven ability to be flexible in your approach.

Responsibilities

• Assisting patients with personal care, beverages, and meals.
• Communicating with team to maintain good service provision.
• Alerting registered nurse to any changes in patient’s health.
• Undertaking observations such as patient temperature checks.

Skills

Effective communication skills

Ability to deal with people from all backgrounds

Proven ability to remain calm under pressure

Proven ability to demonstrate compassion/empathy

Effective team player

Education

NVQ 2 Level 2 in Health and Social Care

Job description

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Senior Health Care Support Worker - POPD

The closing date is 08 October 2025

We are looking to recruit Senior Health Care Support Workers.

We are looking for motivated and caring Healthcare Support Workers to join a dedicated Paediatric Team in our Paediatric Outpatient department.

We are looking for enthusiasm, drive, and passion where the delivery of outstanding levels of care can be nurtured.

You will have excellent communication skills and the flexibility and adaptability to meet the needs of Children and their Families whilst maintaining a safe environment.

You will be motivated and committed to delivering high quality care to patients in a busy and fast paced area.

You will work as part of a team to provide high quality, safe and child centred care.

The successful candidate will be efficient, reliable, and able to work using their own initiative whilst being part of a team. You will be dedicated to assisting in the delivery and the development of an excellent service.

The successful candidate will be required to work over 6 sites within the Wigan and Leigh area.

To undertake this post, you must be able to drive and have access to a vehicle. Should you not meet this requirement due to a disability, you are of course able to apply and a discussion regarding whether reasonable adjustments could be made to the role would take place before any offer is confirmed.

Responsibilities

1. Assisting patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assisting qualified nursing and medical staff where requested.
3. Communicating with all members of the team to maintain a good service provision.
4. Ensuring that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Preparing and supporting the patient appropriately during any activity that is to be undertaken.
6. Alerting the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
7. Undertaking observations/tasks such as patient temperature, weighing, fluid checks as directed.
8. Ensuring effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assisting with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
10. Contributing to own personal development and taking an active part in learning opportunities.
11. Undertaking phlebotomy on children of a variety of ages, with appropriate training.
12. Contributing in the role of QB tester on a rotational basis.

Person Specification

Qualifications

• Effective level of numeracy and literacy skills
• Effective communication skills - written and verbal
• NVQ 2 Level 2 in Health and Social Care

Skills

• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Ability to deal with people from all backgrounds

Knowledge

• Effective understanding of confidentiality

Additional

• Proven ability to be flexible in your approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

£24,937 to £26,598 a year, per annum, pro rata