Senior Funeral Director

Dignity Funerals Limited; Oxford; On-site; GBP 33,000; Full time

Job summary

A leading funeral service provider is seeking a Senior Funeral Director in Oxford to lead a team, ensuring operational excellence and client satisfaction. You will spend significant time overseeing funeral services while managing daily operations. Ideal candidates will demonstrate strong leadership, empathy, and a commitment to compliance and continuous improvement in service delivery. This position offers an annual salary of £33,000.

Qualifications

• Strong leadership skills in team performance and operational management.
• Ability to guide families with empathy and professionalism.
• Experience in ensuring compliance and client satisfaction.

Responsibilities

• Lead by example to provide empathetic support to families.
• Oversee and deliver funeral services with professionalism.
• Manage day-to-day operations of funeral branches.

Job description

Position

Senior Funeral Director

Location

Oliver and James Funeral Directors, Oxford

Job Type

38.33 Hours per week

Salary

£33,000 per annum

Why This Role Matters...

As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement.

Your Impact and Responsibilities...

As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same. You'll spend around 70% of your time delivering and overseeing services, and the rest managing the day-to-day operations of one or more branches, including the team.

You'll be responsible for ensuring consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement.