Senior Fraud Ops Leader: Strategy & Impact

Description This; Northampton; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services provider is looking for a Senior Operations Manager to join their Fraud Operations team in Northampton. This role involves leading large teams, ensuring high service and operational standards while minimizing fraud losses. The ideal candidate will possess a strong leadership background, strategic thinking skills, and experience in fraud or financial crime disciplines. The position supports hybrid working and offers a variety of employee benefits, enabling a focus on customer-centric operations.

Benefits

Private medical insurance

Annual performance-related bonus

Training and development opportunities

Access to a salary sacrifice scheme

Life assurance

Health and wellness options

Paid volunteering days

Qualifications

• Demonstrable track record of leading large operations teams.
• Highly developed leadership and strategic thinking skills.
• History in cost-focused, transformational environments.
• Background in fraud or complex operations management.

Responsibilities

• Lead large teams managing fraud operations.
• Ensure high service levels and operational efficiency.
• Develop and implement strategic operational plans.
• Minimize fraud losses through effective investigations.

Skills

Leadership

Strategic thinking

Operations management

Fraud and financial crime knowledge

Relationship building

Job description

A leading financial services provider is looking for a Senior Operations Manager to join their Fraud Operations team in Northampton. This role involves leading large teams, ensuring high service and operational standards while minimizing fraud losses. The ideal candidate will possess a strong leadership background, strategic thinking skills, and experience in fraud or financial crime disciplines. The position supports hybrid working and offers a variety of employee benefits, enabling a focus on customer-centric operations.