Senior Fleet Manager - London

Voi Technology; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading micromobility company in London is seeking a Senior Fleet Manager to lead fleet operations and manage a diverse team. The successful candidate will oversee day-to-day functions, set long-term strategies, and drive performance through data analysis and team collaboration. You will be responsible for budget management and ensuring compliance with health and safety regulations. Excellent leadership and operational skills are essential, alongside a Bachelor’s degree in engineering or business.

Benefits

Employee options program

Opportunities for professional growth

Collaborative work environment

Qualifications

• 5+ years experience in operations, logistics, or production.
• Experience managing large teams and other people managers.
• Experience in planning and structuring shifts for teams.

Responsibilities

• Manage day-to-day operations of the local Fleet Management team.
• Set strategy, budget, and plan for fleet operations.
• Monitor KPIs and improve performance through team collaboration.

Skills

Operational excellence through data

Team leadership

Problem-solving agility

Cross-functional collaboration

Fluency in English

Budget management

Education

Bachelor of Science in engineering or business

Job description

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today, we are the #1 e-scooter service in Europe, operating in more than 100 cities and towns with over 350 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! With the expansion of our operations in London, we are now looking for a Senior Fleet Manager who will be responsible for leading our fleet operations across the market.

YOUR MISSION AT VOI

As a Senior Fleet Manager, you are responsible for all of the local Fleet Management team. You will manage the day-to-day operations and have a team of Site Manager, Team Leads and Shift Supervisorsreporting to you. The team will be responsible for charging, maintaining, repairing, rescuing and keeping the vehicles tidy. You will also be responsible for the fleet of operational vehicles and facilities required to run the local operations, oversee 3rd party logistic partners to help execute the required tasks together with your team.

• Set the long‑term fleet management strategy, budget and plan for your cities together with the Head of Fleet Operations UK.
• Set up and continuously iterate on operational workflows applying best practices while localising and contributing new improvements to the wider fleet management community.
• Drive day‑to‑day and week‑to‑week operational excellence through continuous monitoring of KPIs and taking immediate action where necessary to improve performance, together with your team.
• Recruit, onboard and engage required team members to keep the business running all year round, delivering on agreed‑upon SLAs with both internal and external stakeholders.
• Be playful and creative with workforce and facilities capacity planning to achieve the lowest cost of operating possible.
• Make the most out of every vehicle – keep all of our vehicles on the street, either available or being ridden by users as many hours of the day as possible.
• Be the guardian of our physical assets – vehicles, facilities and operational vehicles alike to extend their lifetime and be as effective as possible.
• Foster a collaborative and friendly working environment, while driving best‑in‑class performance.
• Ensure a safe work environment, ensuring that our vehicles, facilities and personnel adhere to set Health & Safety guidelines and policies.
• Collaborate with the Operations and Market Development teams to as a team achieve the business goals set out for a given City.

WHAT YOU NEED TO EMBARK

We’re looking for someone who drives operational excellence through data and continuous improvement, plans and structures work effectively, and solves problems with agility. You take initiative independently, lead and motivate teams with care, and build strong partnerships by aligning with stakeholders' needs.

• 5+ years of experience in operations, logistics, production, consulting or similar.
• Experience managing a large team of people and other people managers.
• Experience working cross‑functionally with other teams to achieve your own goals.
• Experience planning and structuring shifts for your teams.
• You have a Bachelor of Science in engineering, business or equivalent on‑the‑job training (could be a corporate education program).
• You are fluent in English.
• You are able to be on site 60% or more of the time.
• Experience running your own budget and being held accountable towards it.
• Experience working with and enforcing Health & Safety guidelines and policies would be a plus.

WHY VOI?

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Join Europe’s #1 micromobility company.
• Get “skin in the game” through our employee options program and play a crucial part in maximising VOI’s global revenue.
• Have a direct impact on our continued success and the development of the micromobility industry in the UK.
• Work with inspiring, motivated, and fun colleagues towards a common goal.